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McDonald's

4.1
(2037 reviews)

Business Details

11500 N Kendall Dr, Miami, FL
33176, United States
(305) 595-2347
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11500 N Kendall Dr, Miami, FL
33176, United States

Hours

Reviews

4.1
2,037 reviews
5 stars
1,132
4 stars
386
3 stars
237
2 stars
78
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rude and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, particularly in the drive-thru.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

The restaurant is generally reported as clean, with staff actively maintaining the environment.

Play Area

The children's play area is appreciated by families, providing a fun atmosphere for kids.
  • WI
    William Imhof
    3 days ago
    1.0
    Food was throughen into the box and the cheese stuck to the box. Sandwich has to be reassembled to be able to eat. Not at all pleasant. Very disappointing!
  • MJ
    Marcelo Jerez
    Feb 16, 2026
    1.0
    Horrible customer service and rude staff!
  • MN
    Melissa Nunez
    Feb 10, 2026
    1.0
    Debora the morning manager is rude she absolutely no customer service and very unprofessional in every aspect she has a lady always mopping the floor when I walk in at 730 in the morning, I let her know every time I walk in shes mopping the floor I let her know its a liability for when customers walk in and I dont want no one mopping my feet because I will be very upset Deborah proceeded to tell me that "i knew she was there" which is hilarious because how much more rude can she get. I should slipped and fell and sue mcdonalds for her disrespectful words but instead I let her know that its a liability. They shouldve been mopping since the lobby opened. She said I always walk in with an attitude cause her shift is always getting stuff wrong I go everyday in the afternoon and the young girl there always have stuff in line thats why I dont even know her name. I use to work for mcdonalds years ago and my mcodnalds is way better than this one 100 times
  • LA
    Leslie Abascal
    Feb 9, 2026
    1.0
    I come to this location because it’s close to me. However, I will start driving to the next closest location. How they manage to mess up every order is beyond comprehension. I have reached out to customer care team and corporate multiple times but nothing changes. They offered me a free meal last time which I have yet to use. I rather go to another location and pay.
  • DD
    daniel d'Arbelles
    Jan 24, 2026
    5.0
    I had a Filet-O-Fish from McDonald’s, and honestly, it’s one of those quietly iconic menu items that doesn’t get enough credit. The sandwich arrived hot and neatly assembled, which already put it ahead of expectations. The steamed bun was soft, pillowy, and slightly sweet, creating a comforting base that doesn’t overpower the filling. It’s one of the few fast-food buns that actually feels intentional rather than just a vehicle. The fish filet itself was tender and flaky on the inside, with a crisp, golden breading that added just the right amount of texture. It wasn’t greasy, and the batter had a mild seasoning that let the fish remain the star. The contrast between the crunch of the coating and the softness of the fish made each bite surprisingly satisfying. Then there’s the cheese — a single slice of American cheese that somehow works perfectly here. It melts into the fish and sauce, adding creaminess and a subtle saltiness that ties everything together. Normally, cheese on fish can be questionable, but in this case, it’s a nostalgic and oddly comforting combination. The tartar sauce deserves its own moment. It’s tangy, creamy, and slightly sweet, with just enough pickle flavor to cut through the richness of the fish and cheese. It’s generously applied, ensuring every bite is balanced and flavorful without being messy. Overall, the Filet-O-Fish is simple, consistent, and satisfying in a way that feels timeless. It’s not trying to be flashy or reinvent fast food — it knows exactly what it is and delivers every time. If you’re in the mood for something comforting, familiar, and surprisingly well-executed, this sandwich absolutely gets the job done.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11500 N Kendall Dr?

McDonald's at 11500 N Kendall Dr is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru that operates 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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