Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
2,156 reviews
5 stars
1,210
4 stars
410
3 stars
248
2 stars
81
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others, particularly a manager named Herman, received criticism for rudeness and poor service.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or incorrect orders. However, some customers noted that their food was fresh and well-prepared.
Cleanliness
The restaurant is generally reported as clean, with staff frequently seen cleaning the dining area and playground.
Wait Times
Customers frequently complained about long wait times, especially in the drive-thru and curbside service, with some experiencing delays of over 20 minutes.
Atmosphere
The atmosphere is described as pleasant, especially for families, with a functioning playground and a clean environment, although some noted issues with noise and crowding.
- CCCRC6 days ago3.0My order was wrong my fries were cold
- ASA. R. Sedeño6 days ago5.0One of the managers helped us and he was very friendly and upbeat. Nice environment.
- SSSilver SpadeOct 21, 20255.0Great management that provides awesome customer service.
- SSSpencer SOct 11, 20251.0Sat for over 20 mins in the reserved spot from the drive-thru for 2 burgers and fries...
- DTDiony Cruz TejadaOct 9, 20251.0Tuve que esperar más de 20 minutos por un café que al final nadie sabía a quien le tocaba prepararlo. Inaceptable
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11500 N Kendall Dr?
McDonald's at 11500 N Kendall Dr is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru that operates 24 hours a day, every day of the week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from this McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 11500 N Kendall Dr, Miami, FL 33176, USA.
Are there any nearby hotels where I can stay near McDonald's at 11500 N Kendall Dr?
Yes, the Holiday Inn Express Hotel & Suites Kendall East-Miami is conveniently located nearby for your stay.
What dining options are available near this McDonald's?
Nearby dining options include Jaque Mate restaurant and Red Lobster for seafood and American cuisine.
Where can I find banking services near this McDonald's?
TD Bank branches are close by, providing financial services and ATMs for your convenience.
What health and medical facilities are near the McDonald's at 11500 N Kendall Dr?
Nearby health services include Coral Reef Medical Group, Compass Health Systems, and Dr. Lopez Dental & Implant Center.