Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,528 reviews
5 stars
850
4 stars
296
3 stars
148
2 stars
66
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for poor attitudes and unprofessional behavior.
Food Quality
Customers have reported inconsistent food quality, with complaints about cold or poorly prepared items, as well as issues with portion sizes.
Cleanliness
The restaurant is noted for being clean and well-maintained during some visits, but there are also mentions of cleanliness issues, especially during busy times.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better order management.
Atmosphere
The atmosphere is described as welcoming by some, but others report disturbances from loud customers, particularly teenagers.
- RPRaul PattersonDec 24, 20255.0This is a very well run McDonald's because the manager is a very nice and hardworking Venezuelan. She's created a hometown atmosphere for the locals in this neighborhood of The Hammocks in Miami. The food quality is superb as well.
- L9LARV 97Dec 22, 20252.0Primero que nada, una de las muchachas que atiende por drive thru mal educada y mala atención al cliente En relación a la comida las papas fritas han sido las peores que me he comido en todo Miami sin calidad y un muy mal sabor En mi experiencia no se lo recomiendo a nadie….
- MMMaddison MooreDec 18, 20251.0Horrible drive thru service. Go inside or go to another restaurant. The guy Khaled at the windows has horrible customer service and is very slow. He drops things as well. The manager needs to train these people better. They mess up orders as well. I will try another time just to see if I can change thid but this has happened before
- WSWill SylvesterDec 11, 20254.0I went with my kids at night and the manager David helped me to order with the app and promotions. The order took some time but the guy seemed to do most of the stuff there...
- ALArturo LopezDec 4, 20255.0Review for McDonald’s (157th Ave & 88th St, Miami) I recently visited this McDonald’s location, and because the long line of cars outside at the drive-thru, I decided to place my order inside. I was assisted by Betsy, and I was truly impressed by the level of service she provided. She greeted me warmly, introduced herself, and took my order in a professional manner, speaking both Spanish and English exceptionally well. My order was ready in less than two minutes and was promptly brought to the table where I was seated. The restaurant itself was clean and well-organized, including the restrooms. After I finished my meal, Betsy came over to the table and cleared what was left, which added a thoughtful touch to the overall experience. This visit stood out because of the excellent customer service and the cleanliness of the establishment.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's in Miami is open 24 hours a day, 7 days a week.
Is the drive-thru service open all day?
Yes, the drive-thru is open 24/7 every day of the week.
What delivery services does McDonald's offer at this location?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there other McDonald's restaurants close to this location?
Yes, there is another McDonald's nearby which offers additional options for fast food and quick service in the area.
What nearby dining options are available close to this McDonald's?
Nearby dining options include El Gran Bamboo Restaurant (Colombian cuisine), Ohana Point (smoothies and food truck), ZENSHI Handcrafted Sushi, and Little Caesars Pizza.
Are there any nearby conveniences or shopping centers around McDonald's?
Yes, Hammocks Town Center is nearby providing shopping and restaurant options, plus there are gas stations like Exxon & Mobil Stations and various ATMs in the area for convenience.
How can nearby public services and facilities support a visit to McDonald's?
Near McDonald's you can find services like Bank of America Financial Center, Chase bank, Miami Sunset Adult Center, and laundry facilities such as J & R Laundry and Spin Cycle which can be useful while running errands around your visit.