McDonald's

3.9
1959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15715 SW 88th St, Miami, FL
33196, United States

Hours

Reviews

3.9
1,959 reviews
5 stars
1,027
4 stars
353
3 stars
178
2 stars
97
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and long wait times, particularly in the drive-thru.

Customer Experience

While some customers praised the friendliness of staff, many expressed dissatisfaction with rude service and poor treatment.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others reported issues like stale fries and undercooked items.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, particularly in the kitchen and restroom areas.

Inconsistent Performance

Overall, experiences varied widely, with some customers having great visits while others described their experiences as disastrous.
  • AD
    A D
    2 days ago
    2.0
    Como es posible esperar 20 minutos por una Happy meal……
  • LC
    Leonardo Chico
    6 days ago
    1.0
    Awful staff, always missing up with the order, and awful customer service, they dont even know how to apologize.
  • MV
    Michel A. Valladares
    Nov 13, 2025
    1.0
    Horrible experience at this place. Today my sister had a Smoothie and sat at the lobby for a bit while she was waiting for her daughters to get out a school in there rather than waiting on the car. No more than 30 minutes after she had a cashier coming to her telling her with an attitude that “they cant have her sitting there the whole day and that it was only to consume and go” she didn’t know how to respond to that and just left and waited at Wendys nearby instead . We have personally be going to this store for years every time before or after picking the kids from school snd never had this issue nor her or in any other McDonald’s. Is there a new police where people are not allowed to to sit at a table for certain amount of time? The was no need to be rude to a lady and store was not even busy (and I now can probably guess why). Horrible experience for a place that was supposed to make you feel like you are “loving it”. You have just lost a whole family of consumers thanks to your cashier wonderful customer service. Horrible!
  • CN
    Cynthia N
    Nov 11, 2025
    1.0
    After 20 mins waiting once I ordered they made the ice cream after I ordered it……… seriously?
  • JG
    julio galnares
    Oct 31, 2025
    1.0
    ⭐☆☆☆☆ I went to McDonald’s expecting to get Monopoly pieces with my order, but there were none on the packaging. When I asked the employees, they told me the game was no longer going on. I explained that according to the fine print, the Monopoly promotion was supposed to run until September 2, but they still said there were no more pieces available. It’s disappointing and confusing that McDonald’s is advertising a promotion they aren’t honoring in-store. — Galnares Construction Proudly serving our community

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this McDonald's offer drive-through service and what are the hours?

Yes, this McDonald's has a drive-through open 24/7, from 00:00 to 23:59 every day.