McDonald's

3.4
791 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14401 S Dixie Hwy, Miami, FL
33176, United States

Hours

Reviews

3.4
791 reviews
5 stars
322
4 stars
127
3 stars
87
2 stars
56
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food preparation, including stale buns, cold fries, and uncooked items.

Cleanliness

There were complaints about cleanliness, particularly regarding the dining area and restrooms.

Management Issues

Customers noted a lack of effective management, with reports of inattentive staff and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • EC
    Eric Casola
    1 day ago
    1.0
    8:00pm Sunday night no one in the Drive-Thru waited 2 to 3 minutes and then 10 minutes to get 1 burger and fries, ridiculous in this day and age. Will never come back to this place.
  • SW
    Shawn Wallace
    4 days ago
    5.0
    Food is always hot and fresh. Aaliyah gives world class service!
  • MS
    Mohd Sabbuba
    Dec 26, 2025
    1.0
    I did an order at 3:50 a.m. I drove to window because no one answering the drive throw, they told me the system is rebooting and they could not get to any close McDonald's to get my food, they talking about the refund it's about I'm hungry and there is one girl she was finishing her shift looks to me Spanish, and she could not help with anything she told me to cancel the order even i was 10 min before 4am, I didn't like the way its done when the store say 24/7 and they are closed at that time
  • LO
    Lester Ortega
    Dec 9, 2025
    1.0
    So much for a place that prides itself as "fast" food. The way the Mcdonalds drive thru is setup screws you because you're locked in a path no matter what so you have to wait, and these people took so long with my order im late to work. Never coming here again!
  • BP
    B. Perez
    Nov 11, 2025
    1.0
    If you don't mind wasting your time and waiting more than 20 minutes for you order even when placing the order inside then eat here!

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's at 14401 S Dixie Hwy, Miami?

The McDonald's at 14401 S Dixie Hwy, Miami is open for in-store dining from 5:30 AM to 11:30 PM Monday through Tuesday, 5:30 AM to midnight on Wednesday, 24 hours on Thursday through Saturday, and 4:00 AM to 11:30 PM on Sunday.

When can I use the drive-through service at this McDonald's location?

Drive-through service is available from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 3:45 AM Thursday through Saturday.