McDonald's

3.4
787 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14401 S Dixie Hwy, Miami, FL
33176, United States

Hours

Reviews

3.4
787 reviews
5 stars
321
4 stars
127
3 stars
87
2 stars
56
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned problems with food quality, including stale items and improper preparation, contributing to negative experiences.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Service Speed

Long wait times for orders were frequently mentioned, with some customers expressing frustration over delays in both drive-thru and dine-in services.
  • BP
    B. Perez
    Nov 11, 2025
    1.0
    If you don't mind wasting your time and waiting more than 20 minutes for you order even when placing the order inside then eat here!
  • DD
    debbie davis-slade
    Oct 19, 2025
    3.0
    Doesn't matter what time of the day you visit, they always have an attitude and the order is usually missing some thing or just wrong.
  • ST
    Sandra Patricia Romeros Teran
    Aug 31, 2025
    5.0
    31 agosto 3:50 pm nos atendieron y ni buenas tardes ni nada, no habló la.muchacha para nada, simplemente colocó la comida en la mesa y se fue, la llamaba y la llamaba para pedirle un UBER q tenia tambien y no volteaba a pesar q estaba a medio metro de mi, tuve q gritar para q volteara y me diera el Uber y aun asi NUNCA hablo. Es importante la atención al cliente y por muchachas como esta la gente deja de ir al lugar. Revisen la camara y vean la atención de esta chica, el lugar estaba VACIO.
  • JR
    Jerry Rudoff
    Aug 13, 2025
    3.0
    It's a McDonalds what more can be said
  • CL
    Cat Lover
    Jul 27, 2025
    1.0
    Absolutely terrible experience at this McDonald’s. I came in on July 26, and it took over 10 minutes just to get my food — completely unacceptable for a fast food restaurant. It looked like there was only one person working, and the management clearly had no control over the situation. Orders were backed up and nobody seemed to care. If you’re in a rush or expect basic service, avoid this location. Worst McDonald’s experience I’ve had in a long time.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's at 14401 S Dixie Hwy, Miami?

The McDonald's at 14401 S Dixie Hwy, Miami is open for in-store dining from 5:30 AM to 11:30 PM Monday through Tuesday, 5:30 AM to midnight on Wednesday, 24 hours on Thursday through Saturday, and 4:00 AM to 11:30 PM on Sunday.

When can I use the drive-through service at this McDonald's location?

Drive-through service is available from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 3:45 AM Thursday through Saturday.