McDonald's

3.7
993 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14670 SW 8th St, Miami, FL
33184, United States

Hours

Reviews

3.7
993 reviews
5 stars
479
4 stars
179
3 stars
92
2 stars
51
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, with dirty floors and tables being a common complaint.

Inconsistent Hours

Many customers expressed frustration over the restaurant's advertised 24-hour service, noting that it often closes unexpectedly.

Food Quality

Customers frequently mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Positive Experiences

Despite the negative feedback, some customers praised the service and food quality, noting good experiences at this location.
  • AB
    Amber Byrum
    4 days ago
    1.0
    If I could give zero stars I would. Guy taking orders could barely speak english and when I asked him to repeat, he got an attitude because I didnt understand him. Woman at the window, same exact issue. purchased chicken tenders and asked for specific sauce and she just handed me whatever she put her hands on first "chili". When I explained she was wrong, she slammed the window in my face. Maybe they'll go out of business. Thankfully Im only visiting because thats 100% a one and done.
  • AD
    Antonio Delacruz
    Nov 10, 2025
    1.0
    I stopped by this McDonald's around 7:00 PM last night, and the service was just unacceptable. Even though there were only two customers inside (and they were just eating ice cream), it took me almost 30 minutes to get my order, which was a Happy Meal, a Chicken Tender Combo, and a Chicken Sandwich Combo. I watched at least a dozen cars go through the drive-thru and multiple people pick up online orders before they got to mine. When I finally got the food, it was cold and the fries were extremely salty. Not a single staff member apologized for the delay or seemed to care about the wait time. Given the extremely slow service and poor quality of the food, I definitely won't be coming back to this McDonald's.
  • DC
    DAYAN CABEZA
    Oct 26, 2025
    1.0
    10/26/2025 around 630 pm . I recently visited your restaurant with my family to have burgers. At the drive-thru, the young man taking our order was very polite and even asked if I wanted to donate to help children with cancer — which I gladly did. However, when I went to pay, I noticed I had only been charged for one order instead of four. I went back in my car to clarify, and they corrected the charge. When I reached the window, the same employee handed me my order in separate parts, gave me only one straw, and one of the Cokes was missing. I had to repeatedly ask for more straws, and when I mentioned the missing Coke, the manager came to the window and, unfortunately, was the one who treated us with the least courtesy. As someone who works at the University of Miami and cares for cancer patients, I found the experience disappointing and upsetting, especially after supporting a good cause. I truly hope this feedback helps improve customer service and professionalism among your team.thankss .
  • JM
    Jorge Martinez
    Oct 15, 2025
    1.0
    This has to be one of the worst locations. Longest wait time. No service, just attitude.
  • A_
    Aj _
    Oct 1, 2025
    1.0
    So you close at 3:30AM and reopen at 5AM then?? Cause why when I put a mobile order in for breakfast at 4AM the time that it says you service breakfast and I come to the window the employees are telling me you're closed. Do better McDonald's. Quick to take my money and now I have to wait what 24 hours to get my money back? Ridiculous

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14670 SW 8th St, Miami?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service, and if so, what are the hours?

Yes, drive-thru service is available 24/7 at this location.