McDonald's

3.8
2736 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1400 SW 8th St, Miami, FL
33135, United States

Hours

Reviews

3.8
2,736 reviews
5 stars
1,375
4 stars
493
3 stars
327
2 stars
125
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and unprofessional behavior from management.

Restroom Policy

Customers expressed frustration over the policy requiring a purchase to access restrooms, which many found inconvenient and unwelcoming.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and smaller portion sizes compared to other locations.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, indicating that there are exceptions to the overall service issues.

Cleanliness and Location

The restaurant's cleanliness and vibrant location in Little Havana received positive mentions, with some customers appreciating the decor and atmosphere.
  • IC
    Irina Chil
    4 days ago
    5.0
    El mejor servicio Noemí la bárbara best service best mc Donald calle 8 ! Like family!
  • BA
    Bryant Alexander
    6 days ago
    1.0
    The employee Esther a rude I saw how she left waiting for a driver for more than 30 minutes how disgusting she left a person
  • RA
    Rachel Avrick
    Dec 31, 2025
    3.0
    Overall the restaurant is clean and has some cool art on the exterior. McDonald’s no “no-staff front end” may work well in less busy McDonalds but it does not here. They are constantly missing orders here and food is slow. There is no accessible beverage fountain and staff are generally curt and unpleasant. If you can avoid, I’d give this one a miss. There are several much less busy McDonalds in the vicinity that would be a better choice.
  • MD
    Mochas Daddy
    Dec 30, 2025
    1.0
    Ordered a McGriddle meal with a round egg…still got a folded egg!!! Had to come back. Didn’t even apologize. I don’t care where you are from personally. But keep the bullish in YOUR COUNTRY. We conduct proper business in these neck of the woods.
  • FD
    Fendi Dior
    Dec 23, 2025
    1.0
    Manger wanted to fight over Money cursing us out very unprofessional didn’t make my order right at all not even the 2nd time all he wanted to do was get out the place a n fight For 5 misarable $ also he was takin off half his uniform tryna throw hands threating me I think he needs to be fired fr

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1400 SW 8th St, Miami?

McDonald's is open 24 hours a day, 7 days a week, with delivery and drive-thru services available all day.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.