McDonald's

3.4
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11207 SW 152nd St, Miami, FL
33157, United States

Hours

Reviews

3.4
1,567 reviews
5 stars
614
4 stars
242
3 stars
219
2 stars
112
1 star
380

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly during evening shifts, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor food quality, including cold and improperly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and overall cleanliness concerns within the restaurant.

Availability of Menu Items

Customers expressed frustration over unavailable menu items, especially during late hours, questioning the location's adherence to being a 24-hour McDonald's.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits, indicating that experiences can vary.
  • RM
    Ricky Madrid
    2 days ago
    1.0
    This is by far the worst McDonald's in the UNITED STATES OF AMERICA because they always mess up my order and are super super slow. They all look completely lost! The management there should all be replaced!
  • DD
    De Duelz
    3 days ago
    1.0
    This McDonald's is always messing up orders always taking forever nobody should have to wait in a drive-thru line for 30 minutes they clearly need help at this location
  • JC
    jesus eugenio piñango cardozo
    Nov 5, 2025
    1.0
    I think this is the worst McDonald’s in all of Florida — actually, in the entire USA. Every single time I order through the mobile app, it’s a complete mess. They always get something wrong. Today, I placed my order ten minutes before arriving and marked that I was already there. When I got there, my order wasn’t even ready — I had to wait another 10 minutes. And when they finally brought it out, it was the wrong order (the fries were missing). Then, when they brought the fries and I checked again, there were still more things missing. It’s always the same issue with this location. I’m not coming back again, and I really hope they fix this problem.
  • TG
    Travis Golatt
    Oct 23, 2025
    2.0
    The only problem is the guy that works at evenings and nights at the first window is very very very RUDE every so often the restaurant might run out of a surtain drink or food or something but whenever it happens and he's at the window and you might ask him a question and see if you can get something to substitute whatever it is they might be missing he gives you a really bad attitude as if you're aggravating him he'll even receive your money and then close the window on your face....I think he must really hate working there because shows
  • YA
    yuny arcia
    Oct 22, 2025
    1.0
    After a long line for the drive-thru I decided to place the order. To pick up at the counter when we entered there were two people who had been given the wrong order and an Uber waiting the same and a table waiting for food well I told them no order. It was a mobile order they took a long time for the order they gave the drinks to the person in front of me and then they took them away and gave them to me they were watered down since it was a vanilla shake and a frappe when I saw the order already outside the Shopping because the line reached the traffic light at 112 I saw that in the happy meal they didn't put the toy the chicken nuggets were really bad and the fries were totally cold there were too many people working and they don't have customer service at all in general that place is a disaster and it costs a lot for them not to give you good food

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 11207 SW 152nd St, Miami?

McDonald's at this location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, it offers delivery services 24/7, including same-day and no-contact delivery options.