McDonald's

4.0
1253 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11301 SW 40th St, Miami, FL
33165, United States

Hours

Reviews

4.0
1,253 reviews
5 stars
694
4 stars
222
3 stars
124
2 stars
56
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders, which contributed to negative experiences.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting well-maintained dining areas and restrooms, while others reported unsanitary conditions.

Staff Attitude

Several reviews mentioned a lack of professionalism and poor attitude from staff, particularly from management, affecting overall customer experience.
  • GP
    Gilberto del Pino
    Dec 17, 2025
    5.0
    Any time I stop by is for their fries
  • RG
    Rodolfo Gonzalez
    Dec 17, 2025
    1.0
    First u tell me I can't use my points or the app at all till after 7am. That it's always been this way. N then I order the sausage mcmuffin. N get 1 4 a $1. N then u tell me $5 something n hand me my original order wat I first asked for. You guys need to communicate better with the customers. Frustrating.
  • JG
    julio gonzalez
    Dec 13, 2025
    5.0
    I pass at 555 every morning and always has been awesome in everyway.thanks to all of them.!!!
  • MC
    Michel Cardenas
    Dec 11, 2025
    4.0
    Se demora unos minutos
  • AR
    Alba Romanovskyy
    Dec 8, 2025
    1.0
    I go to this McDonald’s at least twice a week and every time I go there I have such a bad experience with the attitude this people have. If you try to say something through drive through they close the window in your face , they scream at you and the attitude it’s just disgusting. I requested to speak with a manager and I got this Cuban lady with long straight black hair who actually was worst than the employees . She was screaming at me so much I was out of words in disbelief. How is it possible that you have people like this working there?? They have no idea what customer service is about. God forbid you bring up a mistake they made.. I so stressed out right now , it’s the closest McDonald’s to my house but I’m gonna have to maybe go to Burger King from now on ..

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11301 SW 40th St, Miami, FL?

McDonald's at 11301 SW 40th St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service, available 24/7.