McDonald's

4.0
1243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11301 SW 40th St, Miami, FL
33165, United States

Hours

Reviews

4.0
1,243 reviews
5 stars
689
4 stars
219
3 stars
124
2 stars
56
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, which contributed to customer dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting well-maintained dining areas and restrooms, while others reported filthy conditions.

Management Issues

Several reviews pointed to problematic management practices, including harsh treatment of staff and customers, which negatively impacted the overall atmosphere.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff and efficient service, while others expressed frustration over lack of attention and poor handling of orders.
  • DF
    Denis Fernando Cortina Florez
    3 days ago
    5.0
    Muy agradable, amplio
  • XM
    Xavier Munoz
    Oct 27, 2025
    1.0
    I tried calling this restaurant to find out if they had a play area for the kids but got no answer for about 45 minutes. I’m sure nobody is paying attention to the phones.
  • RR
    RamRock
    Oct 26, 2025
    1.0
    I worked in the restaurant industry for 17 years. The service that I received on Saturday was horrible. This was from the supervisor" and manager. The big breakfast meal was tiny and cold. Horrible McDonald's. Go to Burger King way more bang for your buck and food customer servicel..
  • JH
    Javier Hernandez
    Oct 6, 2025
    1.0
    The worst service experience I’ve ever had. The staff’s attitude, especially at the front desk, was horrible. The staff spent their time yelling in their typical slang and insulting other people. They mistreated the customers and made us wait on purpose. The food was burnt and badly packaged. This happened on the night of Friday, October 3, and again on the night of Saturday, October 4 around 9pm both times. I thought it was something specific to that day, but I went back again and it happened once more. I WENT BACK TO GET THE NAME OF THE PERSON THAT MISTREATED US AND HER NAME IS YAILIN. I will make sure to never come back to this McDonald’s. There are many others to choose from — no need to deal with such terrible service here. ——— La peor experiencia de servicio que he vivido. La atención del staff, especialmente del front desk fue horrible. El staff se dedicaba a gritar en sus modismos típicos y a ofender a las demás personas, a tratar mal y hacer esperar a los clientes. La comida quemada y mal empaquetada. Esto sucedió en la noche del viernes 3 de octubre y nuevamente la noche del sábado 4 de octubre alrededor de las 9 de la noche ambas veces. Pensé que era algo en particular de ese día pero fui de nuevo y se volvió a repetir. VOLVÍ PARA AVERIGUAR EL NOMBRE DE LA PERSONA QUE NOS TRATÓ MAL A MI Y A TODOS Y SE LLAMA YAILIN… Me voy a asegurar de jamas volver a este Mc Donals. Hay muchos otros como para tener que vivir estos malos servicios en este.
  • RR
    Reinier Rojas
    Sep 30, 2025
    1.0
    Las dependientas que trabajan acá tienen una mala actitud y mala forma para atender a los clientes

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11301 SW 40th St, Miami, FL?

McDonald's at 11301 SW 40th St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service, available 24/7.