McDonald's

3.4
3131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1016 W Flagler St, Miami, FL
33130, United States

Hours

Reviews

3.4
3,131 reviews
5 stars
1,327
4 stars
397
3 stars
394
2 stars
207
1 star
806

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and restrooms, with some customers expressing concerns about health hazards.

Staff Attitude

Several customers noted poor customer service and rude behavior from staff, including issues with communication and respect.

Food Quality

Customers frequently complained about cold food, incorrect orders, and overall poor food quality.

Accessibility

Customers expressed frustration over the store's inconsistent hours, particularly regarding the claimed 24-hour service.
  • JF
    Janely Ferro
    3 days ago
    1.0
    What a horrible experience. purchased 2 meals (nuggets). Got home, did not receive the 2 large fries or any sauce requested. only got the (2) 10 pcs and soda. Not to mention the place was so dirty. i used to come here when i was a child and brought so much memories. Can’t believe the owner or staff have allowed this place to get like this. the blonde girl at drive thru with glasses is not nice at all. I said good evening not a smile not a hello, how sad!
  • CB
    Christopher B
    Nov 17, 2025
    1.0
    I normally don’t leave negative reviews, but this McDonald’s really missed the mark. The fries were cold, the nuggets were not only cold but soggy, and to top it off they didn’t even have Coke Zero. I settled for a Diet Coke, which was mediocre at best. The dining area was dirty, and there was a homeless man walking around begging for food while employees seemed unbothered. Overall, a very disappointing experience — I don’t think Ronald would appreciate this. 🤡
  • LL
    Legends
    Nov 17, 2025
    3.0
    Casi siempre falta algo en mi orden siempre revisa que me pasa muy a menudo
  • VF
    Veronica Ford
    Nov 16, 2025
    1.0
    The staff is rude. Ordered via app which reported order ready. Checked in via app. Staff ignored me making me late for work. Both of the recent times I've ordered before leaving jome for pickup on the way to work.
  • JW
    Jay Warden
    Nov 9, 2025
    1.0
    My recent drive-thru experience at this location was extremely disappointing and inefficient. I placed and paid for my order 20 minutes in advance through the mobile app, with the expectation of a quick pickup. I arrived and was the third car in line. Despite having two cars ahead of me that had not pre-ordered, it took over 10 minutes just for those two cars to place their orders and move forward. This process should be significantly faster, and it's especially frustrating for customers who have pre-paid to be stuck behind those still deciding what they want. The presence of a second order lane, which is consistently closed, points to a clear lack of good management and operational efficiency. When I finally reached the window, I gave the cashier my mobile order code. After a noticeable silence, I firmly asked, "Did you get the number?" I did not raise my voice, but I spoke clearly and firmly due to the shock of having already waited 10 minutes in total to get to the speaker. The cashier's unprofessional response was, "Don't yell at me." This location desperately needs better management to ensure pre-paid mobile orders are prioritized and that the drive-thru operates efficiently. A 20-minute wait for a pre-paid "fast food" order is unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1016 W Flagler St, Miami?

McDonald's at 1016 W Flagler St in Miami is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.