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Jimmy John's

3.5
(175 reviews)
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Business Details

45 W Flagler, Miami, FL
33136, United States
(305) 403-5900
https://locations.jimmyjohns.com/fl/miami/sandwiches-971.html

About

Sandwich Restaurant

Location

Jimmy John's
45 W Flagler, Miami, FL
33136, United States

Hours

Reviews

3.5
175 reviews
5 stars
79
4 stars
25
3 stars
18
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food freshness and incorrect orders, including slimy meat and missing ingredients.

Service Speed

While some reviews praised fast service, many others highlighted slow delivery times and poor management of online orders.

Customer Service

Numerous complaints about rude staff and inadequate responses to customer concerns were noted, indicating a need for better training.

Cleanliness

There were serious concerns about cleanliness, particularly regarding the restroom and food preparation areas.

Overall Experience

Customer experiences varied widely, with some enjoying their meals while others expressed disappointment and frustration.
  • BB
    Brad Boss
    1 day ago
    1.0
    Ordered at 12:59 and they haven't even left the store with my order yet. I had to cancel and request a refund. This is unlike Jimmy John's standard of service.
  • NR
    Nate R
    Feb 21, 2026
    5.0
    I'm still a fan of the classic untoasted sandwiches. Their bread can't be beat for that!
  • PB
    Patrick Bainbridge
    Jan 17, 2026
    2.0
    Ordered a sandwich. Person was sick taking phone orders wiping there nose with their hand. Then went to make my sandwich. Did not wash hands, put on gloves, but then continued to wipe nose with gloved hand. I would have complained right there but was very rushed for time to get to the airport, and this service was already very slow. So just threw the sandwich away as I walked out. Very disappointed.
  • MF
    Michael Ferreras
    Nov 14, 2025
    5.0
    The food was great, and the service was fast and friendly! Highly recommend.
  • AM
    Adrianna Marquez
    Oct 13, 2025
    1.0
    Never order from this nightmare establishment
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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