Jimmy John's

3.5
173 reviews

About

Sandwich Restaurant

Location

Jimmy John's
45 W Flagler, Miami, FL
33136, United States

Hours

Reviews

3.5
173 reviews
5 stars
78
4 stars
26
3 stars
18
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported issues with meat and toppings.

Service Speed

Service speed is inconsistent; some customers experienced fast service, while others reported long wait times for both in-store and delivery orders.

Customer Service

Customer service received negative feedback, with reports of rudeness and poor handling of complaints.

Cleanliness

Concerns raised about cleanliness, particularly in restrooms, with some customers noting unsanitary conditions.
  • MF
    Michael Ferreras
    Nov 14, 2025
    5.0
    The food was great, and the service was fast and friendly! Highly recommend.
  • AM
    Adrianna Marquez
    Oct 13, 2025
    1.0
    Never order from this nightmare establishment
  • AL
    April Lau
    Oct 1, 2025
    1.0
    Lmfao please be for real!!!! I ordered a chicken bacon ranch and got a bread sandwich. From the reviews, it seems they have a LONG history of doing this. Especially with their delivery orders. This location is a scam
  • LS
    Linda Smith
    Sep 3, 2025
    1.0
    I order 2 Italian sandwiches as well.As an soft drink today september 25th 2025 around 1300, it was extremely busy at work my colleague and i didn't get a chance to eat the sandwich or attempt to eat. until around 1600. When I? Took a bite the sandwich didn't taste right. Something was off. So I took another bite and it tasted slimy. Then I took the bread off and it had an off smell.. the meat had a slimy feel and. It was the exact same problem with my colleague. I called the store and spoke with A female manager by the name of first initial is (D). I Explained to her what had taken place as well as to advise her to check their meat product. Her concern was oh. What time you picked it up? You sure you picked it up from here. What name it was under. Politely gave it to her. You have the receipt?Yes i do! And You picked it up from here again YES. I said yes that I can be to your location with in minutes. Nothing about the safety of the customers. It was. More as if I was being questioned about the purchase, and not the product being SAVED OR UNSAVED. Like I informed Ms.(D) I just want her to check your products. SHE? WENT ON TO INFORM ME THAT THEY CUT THEIR LUNCH MEAT THE NIGHT BEFORE TO Pre Prapp. Still not addressing the concern.
  • CR
    Cynthia Reinhart
    Aug 27, 2025
    2.0
    1st I attempted to call. Was on hold for over 8 mins. So I ordered on line. Paid the delivery fee. After waiting over an hr., i noticed they set up Uber delivery for business that's 1 block away from their store. Turns out they don't have a delivery person on Wednesdays. You'd think they would call and let me know while they're punching in address that I'm on Flagler and 3rd. 19 mins ETA turned to 45 mins so far