Food Quality
Several customers reported issues with food freshness and incorrect orders, including slimy meat and missing ingredients.
Service Speed
While some reviews praised fast service, many others highlighted slow delivery times and poor management of online orders.
Customer Service
Numerous complaints about rude staff and inadequate responses to customer concerns were noted, indicating a need for better training.
Cleanliness
There were serious concerns about cleanliness, particularly regarding the restroom and food preparation areas.
Overall Experience
Customer experiences varied widely, with some enjoying their meals while others expressed disappointment and frustration.