At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Feedback on customer service is mixed; while some employees received praise for being friendly and efficient, others were criticized for being rude and unprofessional.
Product Availability
Several customers expressed frustration over the unavailability of basic ice cream flavors and items, leading to canceled orders and disappointment.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the store, with some customers describing it as filthy.
Overall Experience
While many customers enjoyed the ice cream and had positive experiences, there were significant complaints regarding service delays and employee attitudes.
MC
Maria Del Carmen
3 days ago
5.0
Increíble el lugar me gusta mucho y una agradable atención a pesar de ser jóvenes son muy especiales con el público
Me.encanta
MM
Miguel Martinez
4 days ago
5.0
I had an incredible experience when I visited Häagen-Dazs! From the moment I walked in, the service was absolutely outstanding. The team there truly made my visit special.
A huge thank you to Yaisa, Nicole, Rafael, Brandon, Thai, and Aliyah — they were all amazing! Their customer service, positive attitude, and attention to detail made the experience even better. They were friendly, professional, and made sure everything was perfect.
You can tell they genuinely care about their customers and take pride in what they do. The ice cream was delicious as always, but the service from this team is what really made the visit unforgettable.
If you’re going to Häagen-Dazs, I hope you get served by this incredible team — they are the best! Highly recommend stopping by.
👏🍨 Great people, great service, and amazing ice cream!
PB
Pedro Barboza
4 days ago
5.0
Este lugar no puede faltar en tu visita. Comer un helado aquí es casi obligatorio, especialmente si vienes con niños, porque lo aman. 🍦 Es una parada perfecta para hacer una pausa, refrescarse y disfrutar en familia después de caminar o hacer compras.
Tienen una buena variedad de sabores y opciones para todos los gustos, desde los clásicos hasta combinaciones más especiales. El ambiente es agradable y se presta para sentarse un rato, conversar y compartir ese momento dulce que siempre deja buenos recuerdos.
Definitivamente es uno de esos lugares que se convierten en tradición cada vez que vuelves.
This place is a must when you visit. Having an ice cream here is almost mandatory, especially if you’re coming with kids — they absolutely love it. 🍦 It’s the perfect stop to take a break, cool down, and enjoy a sweet family moment after walking around or shopping.
They offer a nice variety of flavors and options for everyone, from classic favorites to more special combinations. The atmosphere is pleasant and inviting, making it a great spot to sit for a while, relax, and share a simple but memorable treat together.
It’s definitely one of those places that becomes a tradition every time you come back.
AS
AndinoGil Studios
Jan 28, 2026
5.0
This is one of my favorite place for chocolate milkshake although all the ice creams are excellent