Brand Certified
Five Guys
4.4(939 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
13440 SW 120th St., Miami, FL
33186, United States
Certified by Five Guys • Mar 01, 2026
(786) 573-9623
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/13440-sw-120th-st
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13440 SW 120th St. in Miami is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
939 reviews
5 stars
636
4 stars
175
3 stars
62
2 stars
28
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, attentiveness, and professionalism, even during busy times.
Food Quality
While many reviews highlighted the deliciousness of the burgers and fries, some customers reported inconsistencies in food quality, such as overcooked burgers and cold fries.
Pricing
Several customers expressed concerns about the high prices, feeling that the cost did not always match the quality of the food.
Cleanliness
Most reviews noted that the restaurant was clean and well-kept, although some mentioned issues with dirty tables.
- DADanii Muñoz AcevedoFeb 17, 20265.0During the 40th anniversary celebration at Five Guys, they were offering BOGO burgers, and the store was completely packed. The energy was intense—orders nonstop, lines out the door, and every employee moving fast and working incredibly hard. But what truly stood out wasn’t just the efficiency—it was the outstanding customer service. Even under so much pressure, the entire team remained kind, patient, professional, and genuinely welcoming. Every interaction was met with smiles, positivity, and the best attitude possible in such a high-stress situation. Thank you to every single person working that day for your dedication, your professionalism, and your kindness. You made the experience not just smooth, but truly enjoyable for everyone in the store. Your hard work did not go unnoticed, and it is deeply appreciated. 👏❤️ And of course food was delicious as always!
- TFTJ FernandezFeb 17, 20261.0HORRIBLE EXPERIENCE! Ordered online, then went at the suggested time to pick up my order. Waited about an extra 15 minutes when I finally received "my order" only to find out that they had given mine to someone else. Waited another 25 minutes to get my new order and as I was being handed my order I asked the guy (who was the one cooking and serving the fries on the night of 2/17/26) if he could please put in some extra mayo and he straight up sucked his teeth and rolled his eyes at me!!!! UNACCEPTABLE!!!
- BABrenda AlvaradoJan 27, 20265.0Rica las hamburguesa 🍔 😋
- JRJose Manuel RomeroJan 15, 20265.0Todo ok
- JMJACKIE Duran MorelDec 14, 20255.0Best bacon cheese burgers
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 13440 SW 120th St. accept reservations?
No, this Five Guys location does not accept reservations; orders are served on a first-come, first-served basis.
What are the operating hours for Five Guys in Miami?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and 11:00 AM to 9:30 PM for delivery.
Can I order Five Guys food for delivery or pickup online?
Yes, you can order delivery or in-store pickup online via https://order.fiveguys.com/location/five-guys-london-square/menu or through the Five Guys app available on iOS and Android.
Does Five Guys Miami offer gluten-free options?
Yes, buns, hot dogs, certain sauces, and the malt vinegar condiment contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists; refer to the allergen chart for details.
What are some specialty menu items at Five Guys Miami?
Specialties include hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
What payment methods are accepted at Five Guys Miami?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys location at London Square wheelchair accessible and family-friendly?
Yes, it has wheelchair-accessible entrances and restrooms, high chairs, and welcomes children.
What nearby restaurants can I visit before or after dining at Five Guys?
You can visit nearby eateries like Misha's Cupcakes for desserts, Pancheros Mexican Grill for Mexican food, or 100 Montaditos for Spanish tapas.
Are there Asian cuisine options near Five Guys Miami?
Yes, nearby options include Sea Siam Connection-London Square that offers sushi and Thai cuisine, and Rin Asian Cuisine serving Thai and Vietnamese dishes.
What healthcare facilities are located near Five Guys in Miami?
Nearby healthcare facilities include Miami Children Hospital, Nicklaus Children's West Kendall Urgent Care Center, Nicklaus Children's West Kendall Outpatient Center, and Hershman Medical Center.
Brand Certified Facts from Five Guys
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