Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
While some customers praised the friendly service from specific employees like Perla and Noel, others reported rude behavior and poor management responses.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks, leading to customer frustration.
Cleanliness and Environment
The cleanliness of the location was mentioned positively by some, but there were complaints about flies and unsanitary conditions.
Product Quality
Customers expressed disappointment with the quality of food items, including stale donuts and poorly prepared drinks.
Speed of Service
Many reviews noted slow service, particularly during busy times, with long wait times reported at the drive-thru.
MT
Mercedes Taylor
Oct 21, 2025
5.0
Awesome customer service at the drive-thru today at 6: 00 p.m. from Yadira and Pablo was very nice.
RN
rei nava
Jul 14, 2025
3.0
Nice place. So convinient wndow service
MV
Mariella Vega
Jul 6, 2025
1.0
Why is it every single time i go they give me cold bacon ?!? and when i ask to heat it up its always an attitude or a slick comment really ridiculous like i dont want cold bacon this should not be an issue
YC
Yahima Cardenas
Jul 1, 2025
1.0
Como cliente de hace muchos años me sorprende como algunas tiendas aunque sean más nuevas como es el caso de esta hayan decaído tanto en la calidad de los productos . Para mí sin duda alguna, este es el peor establecimiento en Miami . Hoy fui por tres bagels con cream cheese y una cajita de 6 donuts y un café , el café súper aguado , y TODO EL RESTO CON SABOR A VIEJO !!!!!!!! Creo deberían tener más respeto por la compañía que de siempre se ha caracterizado por la calidad en todos sus productos .
FS
Felipe Sandoval
Jun 28, 2025
1.0
Mala la atención, no había nada de lo que quería pedir, encima el frozen que pedí súper aguado y además súper demorado, mas de 30 min para entregar el pedido, si preguntas por el pedido que y pagaste te responden groseramente. Un desastre este local.
What are the regular operating hours for Dunkin' at 9900 Bird Rd, Miami, FL?
Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are the popular specialty drinks available during the holiday season at Dunkin'?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' app for this Miami location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
Does the Dunkin' at 9900 Bird Rd have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What meal options does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include AT&T Store for mobile accessories, MCCI Activity Center for health services, and Rio Cristal, a Cuban and Latin American restaurant, if you're looking to grab a meal after your Dunkin' visit.
Is there a gas station close to the Dunkin' at 9900 Bird Rd?
Yes, there are Exxon and Pascual Amoco gas stations nearby, convenient for refueling before or after your visit to Dunkin'.
Are there financial services near this Dunkin' location?
Yes, the Bank of America ATM and Bank of America Financial Center are located close by for your banking needs.
Can I find other coffee or donut shops near this Dunkin' location?
There are other Dunkin' locations nearby as well as competitors like Starbucks and Panera Bread that offer coffee and breakfast options.