Brand Certified
Dunkin'
3.6(155 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
9900 Bird Rd, Miami, FL
33165, United States
Certified by Dunkin' • Mar 01, 2026
(786) 983-9648
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
155 reviews
5 stars
81
4 stars
17
3 stars
7
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and attentive, while others are reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.
Cleanliness and Environment
Concerns raised about cleanliness, including reports of flies and unsanitary conditions, though some customers noted the store was clean.
Product Quality
Inconsistent quality of food and drinks, with reports of stale or poorly prepared items, particularly donuts and coffee.
Speed of Service
Service speed is often criticized, with many customers reporting long wait times and slow drive-thru service.
- SRSuny RodriguezFeb 19, 20265.0Loved this Dunkin. It's super clean and quiet. The Boston Kreme is a must-try; the filling is so good!
- GPGabriel PinedaJan 18, 20261.0Lady working the drive through only knows Spanish and was extremely rude
- MTMercedes TaylorOct 21, 20255.0Awesome customer service at the drive-thru today at 6: 00 p.m. from Yadira and Pablo was very nice.
- MAManuel AlvarezNov 25, 20235.0Excellent customer service and food
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 9900 Bird Rd, Miami, FL?
Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are the popular specialty drinks available during the holiday season at Dunkin'?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' app for this Miami location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
Does the Dunkin' at 9900 Bird Rd have a drive-thru option?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What meal options does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include AT&T Store for mobile accessories, MCCI Activity Center for health services, and Rio Cristal, a Cuban and Latin American restaurant, if you're looking to grab a meal after your Dunkin' visit.
Is there a gas station close to the Dunkin' at 9900 Bird Rd?
Yes, there are Exxon and Pascual Amoco gas stations nearby, convenient for refueling before or after your visit to Dunkin'.
Are there financial services near this Dunkin' location?
Yes, the Bank of America ATM and Bank of America Financial Center are located close by for your banking needs.
Can I find other coffee or donut shops near this Dunkin' location?
There are other Dunkin' locations nearby as well as competitors like Starbucks and Panera Bread that offer coffee and breakfast options.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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