Dunkin'

3.6
185 reviews
Decked Out Lattes
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Business Details

14699 SW 104th St, Miami, FL
33186, United States
(645) 225-4221
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14699 SW 104th St, Miami, FL
33186, United States

Hours

Reviews

3.6
185 reviews
5 stars
94
4 stars
22
3 stars
12
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

There are complaints about food not being fresh, particularly donuts and bagels, with some customers expressing disappointment in the overall quality.

Cleanliness

The location is generally noted for being clean, although some reviews mention issues with cleanliness during busy times.

Speed of Service

Service speed varies significantly, with some customers experiencing long wait times, especially in the drive-thru.
  • SR
    Salvatore Russo
    Nov 17, 2025
    1.0
    I’m a huge Dunkin consumer & love the brand, this location unfortunately disappoints. My son had to use the bathroom and supposedly weren’t working, Both bathroom. If that’s the case make it obvious for customer to understand that it’s temporary unavailable, instead of making it obvious that someone is lying and decided not to open bathroom early morning.
  • VF
    V F
    Nov 4, 2025
    1.0
    The older lady at the drive thru needs to go. She dose not take your order or prepare your order. All she does is charge you.. SHE CAN NOT EVEN REACH OVER HER ARM FOR YOU TO PAY the DEBIT MACHINE. She says it does not reach, but yet the other employees have no problem to extend to us to pay. She expects you to always hand her the card, she is limited and extremely rude! I hate when she is working the window… 🤮
  • DM
    Dayana Martinez
    Oct 20, 2025
    3.0
    Expectativa vs realidad
  • NC
    Natalia Cardona
    Oct 18, 2025
    1.0
    I feel bad leaving a bad review but it was such a bad experience visiting this Dunkin Donuts. The older lady that took my order in the front with the pigtails braids was incredibly rude. She gave me a hard time about my order, two bagel minis and a coffee. They didn’t have sleeves for holding hot coffee either. When I get my bagel minis, they were cold even though I asked for them to be toasted. Every step of my visit sucked. It’s a nice and relatively new location so I’m really surprised by the poor service.
  • NP
    nikole puerta
    Sep 25, 2025
    5.0
    I order from Dunkin all the time. But this time the coffee was spot on. Someone needs a promotion with a raise.
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Miami, FL?

This Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.