Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor customer service, with instances of rudeness and lack of training among staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some customers praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some items described as stale or not fresh, particularly donuts.
Speed of Service
Several reviews mentioned slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.
MS
Mohd Sabbuba
Feb 17, 2026
2.0
I ordered something they gave something else
FG
fernando gutierrez
Feb 12, 2026
1.0
I went to the establishment and when I entered everything was fine until I got to the counter I greeted cordially and the staff answered me we are closed that’s why we have the floor wet when in their schedule it says that they close at 10pm this was around 7pm they really should give adequate training to the staff
And if it’s closed, why not close the front door?
NP
Noljairi Parra
Feb 12, 2026
1.0
The staff is far from knowing what customer service is. Terrible attention.
SC
Sara Caro
Feb 9, 2026
1.0
This Dunkin' donut will deny a cup of water for a small child mind you we paid for a dozen donuts. Shame on you!!!
KW
Katherine Weck
Jan 9, 2026
5.0
This is the best Dunkin! All the Workers are hard-working and kind, and the drive-through line moves extremely quickly. My drinks Are always made consistently, which is a problem I have at other Dunkin locations