Dunkin'

3.6
189 reviews
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Business Details

14699 SW 104th St, Miami, FL
33186, United States
(645) 225-4221
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14699 SW 104th St, Miami, FL
33186, United States

Hours

Reviews

3.6
189 reviews
5 stars
96
4 stars
22
3 stars
12
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from older staff members who were described as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the location, while others noted that tables were often dirty and not attended to.

Food Quality

Feedback on food quality was mixed; while some enjoyed the coffee and donuts, others complained about stale or improperly prepared items.

Service Speed

Several reviews mentioned slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.
  • KW
    Katherine Weck
    3 days ago
    5.0
    This is the best Dunkin! All the Workers are hard-working and kind, and the drive-through line moves extremely quickly. My drinks Are always made consistently, which is a problem I have at other Dunkin locations
  • CD
    Claudia Hernández Duartes
    Dec 19, 2025
    2.0
    El café me parece bien pero beberían cambiar el personal q atiende al público porque esa señora q atiende de las motonetas es un grosera
  • PC
    PATRICIA CASTELLANO
    Dec 19, 2025
    5.0
    They make the best hot chocolate in town
  • DS
    Danette Sandoval
    Dec 18, 2025
    1.0
    Someone really needs to get new employees or check them bc the type of attitude and rudeness isn’t giving like your life can’t be that bad where you take a order or a payment and then hand a coffee for 7 hours to someone like you hate them and if I don’t like the way my coffee that I’m paying for and tell you and you give me the eye roll is crazy like
  • SR
    Salvatore Russo
    Nov 17, 2025
    1.0
    I’m a huge Dunkin consumer & love the brand, this location unfortunately disappoints. My son had to use the bathroom and supposedly weren’t working, Both bathroom. If that’s the case make it obvious for customer to understand that it’s temporary unavailable, instead of making it obvious that someone is lying and decided not to open bathroom early morning.
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Miami, FL?

This Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.