Dunkin'

3.5
531 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7330 NW 36th St, Miami, FL
33166, United States

Hours

Reviews

3.5
531 reviews
5 stars
241
4 stars
74
3 stars
49
2 stars
27
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some describing staff as rude or inattentive.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and incorrect drink preparations.

Friendly Staff

Despite the negative feedback, some customers praised the friendliness of certain staff members, particularly in the morning shifts.

Operational Problems

Customers experienced issues with the store's operating hours, including being closed before scheduled times and unresponsive staff.
  • KL
    Kimber Lee
    2 days ago
    2.0
    Got a frozen coffee. It was not frozen. So disappointing 😞
  • EM
    Estelle McKinley
    Jan 3, 2026
    1.0
    I had a very disappointing experience at this Dunkin’ location. The iced teas I ordered were sour and tasted almost spoiled—completely undrinkable. I paid using a Dunkin’ gift card and reached out to corporate as well as the online Dunkin’ chat, but received no response at all. Between the poor product quality and lack of customer support, this store has lost my trust. I would avoid this location until quality control and customer service improve.
  • JR
    Jorge Ricardo
    Dec 14, 2025
    1.0
    Terrible. Acabo de hacer una orden. Me faltaba un producto. Toda la comida estaba fría y congelada menos un bagel. No entiendo cómo pueden hacer eso. Primera y última vez que vengo a este Dunkin. Pésimo servicio.
  • VL
    Vale Lopez
    Dec 2, 2025
    5.0
    The best of all! The girls who work mornings make you feel right at home, always greeting you with a smile. They have a cute little Christmas tree in the shop. The best donuts, I'll definitely be back.
  • EL
    E Leonard
    Dec 1, 2025
    2.0
    Came to this location several times over the past few months and each time my order was incorrect or they were out of an item and instead of communicating with me, they decided to replace ingredients without letting me know. At 1st i thought it was a language barrier so I started to only use mobile orders via the app eith drive thru pickup but that still doesn't help. Today I did a mobileorder with drive thru pick up and the order was a completly different sandwich. I had to park and come indide (which is the 1st time i went inside the store) I told them I received the wrong sandwich with the wrong meat and they replied they were out of the cheese, they remade it again with the wrong meat. When I asked for a refund the manager threw it on the counter even tho my hand was out. I love Dunkin but I will never go to this location again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Miami, FL?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.