Dunkin'

4.1
810 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18801 NW 2nd Ave, Miami, FL
33169, United States

Hours

Reviews

4.1
810 reviews
5 stars
445
4 stars
159
3 stars
87
2 stars
40
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude and unhelpful service.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, with specific mentions of old donuts and burnt items.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary food handling.

Speed of Service

Service speed is inconsistent; some customers experienced fast service while others reported long wait times and incorrect orders.

Positive Experiences

Despite negative feedback, several customers shared positive experiences, particularly regarding specific staff members and the quality of coffee.
  • IU
    INGLOVEN USA
    5 days ago
    5.0
    The attention here is awesome! Keep it up!🔝
  • MF
    Melvin B Felton
    Aug 19, 2025
    2.0
    No customer service skills at all. I just stood and the counter and no one sayed anything. All 3 were having a conversation with themselves. Food was cold 🥶, very bad experience
  • AY
    Arthur Yakovlev
    Jun 17, 2025
    2.0
    I come here quite often, never had an issue, however it is absolutely disgusting that food like this would be served to customers.
  • CV
    Christian Valenzuela
    Mar 21, 2019
    5.0
    Great breakfast and good price

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Miami, FL?

The store is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location provides both delivery and curbside pickup services for customer convenience.