Dunkin'

3.5
467 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1050 NW 14th St, Miami, FL
33136, United States

Hours

Reviews

3.5
467 reviews
5 stars
214
4 stars
64
3 stars
39
2 stars
20
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Operational Issues

Customers frequently reported that the store does not open or close at the advertised times, causing frustration and inconvenience.

Food Quality

Several customers expressed dissatisfaction with the freshness and availability of food items, including stale donuts and missing menu items.

Staff Attitude

Many reviews noted a lack of courtesy and attentiveness from employees, contributing to an overall poor atmosphere in the store.
  • KL
    Karl Liwanag
    Dec 17, 2025
    1.0
    Coffee shop is suppose to be open at 5am. Ordered my coffee online at 5:40 am and still no one opened the shop. Disappointing
  • JS
    Javier Sierra
    Dec 14, 2025
    1.0
    I wouldn’t recommend coming to this place unless you’re okay with being treated poorly. If you’re lucky enough to find Latino staff, they’re actually kind and respectful.”
  • HR
    henry rios
    Dec 13, 2025
    1.0
    Realmente voy ser muy sincero la empresa es buena,pero su personal deja mucho que desear son muy mal educado y no atiende pareciera que ellos esran muy mal.pagado por que siemore que voy su attitudes deja con un sabor amargo no atiende la caja solo 2 persona en el local atendiendo,no hay manager que le duela el negocio ellos los empleados piensa que eatan en su casa con sus malas costumbre y groseria, en sus manos esta poner fin a esa attitudes antes de contararlo deberian hacer curso de atención al publico, escribo esto para que estes pendiente de sus trabajadores y no dejar que ellos attendance solo por que el negocio se va venir abajo y por favor mejoren la limpieza tampoco limpia. El local queda ubicado frente al hospital Jackson el horario fue el turno de la mañana y las 2 personas que atendieron son muy mal educadas
  • LM
    LESTER MOLERO
    Dec 10, 2025
    1.0
    My experience with one of the cashiers at this store was extremely disappointing. She makes customers wait far longer than necessary, shows no sense of urgency, and treats people with an attitude that is rude, disrespectful, and completely unprofessional. Her behavior is not only unacceptable for someone in customer service, but it creates a negative environment for everyone in line. Customers deserve to be treated with basic courtesy and efficiency, and this cashier consistently fails to provide either. I hope management takes this seriously, because allowing this kind of attitude at the front of the store damages the reputation of the entire business. ( The morning cashier )
  • EG
    Eden Glick
    Dec 9, 2025
    1.0
    Just disappointed. Don’t get there within the last 20-30 minutes of closing because all they are serving is hot or cold black coffee. Apparently there was nothing left. Zero no bagels no croissants no cheese no nothing… more like the workers didn’t want to have to make something and were ready to go home and basically told me they wouldn’t make me anything I asked for on the menu because there is no more left. Feels like a load of lies to me. Really a shame. Stores have hours for a reason even if I would come 5 mins before closing I should get served. Maybe they should just lock the doors 30 minutes before closing that way customers don’t have to walk in and be turned away.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1050 NW 14th St, Miami?

Dunkin' is open Monday through Saturday from 5:00 AM to 5:00 PM, and on Sunday from 6:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.