Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
625 reviews
5 stars
299
4 stars
112
3 stars
56
2 stars
30
1 star
128
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Customer Service
Service quality varied significantly; some employees were praised for their friendliness, while others were criticized for rudeness and unprofessional behavior.
Food Quality
Concerns were raised about food quality, including undercooked items and lack of freshness, impacting overall customer satisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas, which detracted from the customer experience.
Operational Issues
Customers frequently noted problems with the store's hours, including early closures and inconsistent service availability.
- NGNatalia GassonDec 22, 20251.0I’ve given this location multiple chances, but there are ongoing issues with order accuracy, service, and food quality. On my last visit, an entire sandwich and a juice were missed, requiring me to return twice. The coffee is often not mixed properly, especially when Splenda is requested. Customer service is inconsistent, one younger employee is upbeat and warm but uses pet names, which give me the ick. Another older employee works very fast and clearly works hard, but is often rude when asked for simple things like a cup of water, making comments about how I have to ask at the speaker and me “making everything late,” which is unprofessional. Again, he works hard and seems to care deeply about doing his best work and adhering to what I imagine are drive-thru time limits, so all he needs is simple coaching to ensure higher customer satisfaction. Everyone has their strengths and weaknesses and a good boss can identify them and help them better their weaknesses. Food quality is a concern. The bacon on my sandwich appeared undercooked, which is a food safety issue, and the sandwich was unevenly heated, one side toasted, the other soggy. I ate it praying I don’t get food poisoning which isn’t how a customer should feel. I previously worked at Subway, and while cooking bacon separately wasn’t required, it was a practice we adopted/offered because it improved consistency and customer satisfaction. With thicker bread like sourdough, turning the sandwich halfway could also help. The staff works hard, but better training, communication, and attention to detail are needed. An issue I have outside of this location is inability to add both cream and milk to my coffee, it only lets me pick one on the $6 deal, adjustments should be made to the app.
- PSPriya ShahNov 24, 20255.0For me it was first experience here in USA and I loved the mini bagels, hash browns as well as coffee with 2 cream and two sugar. Would definitely visit the Dunkin again whenever or wherever I see it.
- EWEdward WilliamsNov 19, 20255.0Very pleasant place
- DHD HatchNov 13, 20255.0Clean, good service.
- EGEnrique GonzalezOct 8, 20251.0I was ignored for 18 minutes untill I asked if I can order with a human... instead of the kiosks. DD used to be a great service with a smile place...
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Miami, FL?
This Dunkin' location is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sundays from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services for your convenience.
What are the current featured menu items at this Dunkin' store?
Current featured items include the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real cereal.
Can I order ahead using an app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available for both iOS and Android, for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch to satisfy your cravings throughout the day.
Is there a drive-thru available at this Dunkin' in Miami?
Yes, this location features a convenient drive-thru service for quick and easy ordering.
What nearby coffee shops can I visit around this Dunkin' location?
Nearby coffee shops include another Dunkin' and Starbucks, perfect for coffee lovers exploring the area.
Are there any nearby restaurants worth checking out near Dunkin' on S Dixie Hwy?
Yes, nearby dining options include Tortellino for Italian cuisine and El Toro Loco Churrascaria Pinecrest for Brazilian steakhouse delights.
What other stores or services are located near Dunkin' at 8099 S Dixie Hwy?
Close by are retail stores like Sole Fly for sportswear, Payless Shoesource, and service providers such as Western Union and The UPS Store 1711 for your shopping and shipping needs.
How can nearby attractions benefit customers visiting this Dunkin'?
Customers can enjoy a coffee or breakfast at Dunkin' before visiting nearby attractions like Power Party Events for family activities or get medical services at MD Now Urgent Care nearby.