Dunkin'

3.0
433 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
850 Ives Dairy Rd, Miami, FL
33179, United States

Hours

Reviews

3.0
433 reviews
5 stars
158
4 stars
47
3 stars
35
2 stars
43
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Staff Attitude

Many reviews highlighted rude or indifferent staff behavior, contributing to a negative customer experience.

Food Quality

Several customers complained about incorrect orders, poorly prepared food, and stale items, indicating a lack of consistency in food quality.

Cleanliness

Multiple reviews noted unsanitary conditions within the store, including dirty tables and unkempt staff.

Management Issues

Frequent mentions of understaffing and poor management practices suggest systemic issues affecting service and customer satisfaction.
  • JP
    Janneritza Polanco
    Oct 14, 2025
    5.0
    Mobile order! Ready
  • SB
    Shantral Branton
    Oct 13, 2025
    2.0
    This Dunkin is probably one of the worst in the area. The staff is friendly but they move extremely slow. You will be in line for 30+ minutes, even if they’re no cars in front of you. They make you stop before arriving at the window, so their time clock won’t run. Also, they burn the hell out of your sandwich and coffee.
  • JM
    Javier Moore
    Oct 9, 2025
    1.0
    They were suppose to open at 5am and it’s now 5:50am and the lights are off.
  • MF
    Mateo Federico
    Sep 16, 2025
    1.0
    I ordered bagel bites and it didn’t even come cooked. It was rock solid.
  • HW
    Haylee West
    Sep 9, 2025
    1.0
    So I placed my mobile order online. because it says open at 5 AM, even on the door. I got there at like seven. I placed my order at seven and I waited in drive thru for like 10 minutes. No one was there along with other cars waiting so I decided to go inside the store, but the lights are off. The doors were locked. No one was inside, but yet they said they open at 5 AM. The door says it and mobile order online says it, and I cannot get my food that I paid for and also my points I redeemed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 850 Ives Dairy Rd, Miami?

Dunkin' is open Monday to Saturday from 4:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service. Curbside pickup is not available.