Dunkin'

3.1
444 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
850 Ives Dairy Rd, Miami, FL
33179, United States

Hours

Reviews

3.1
444 reviews
5 stars
167
4 stars
48
3 stars
35
2 stars
43
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Staff Attitude

While some staff members were praised for their friendliness, many reviews highlighted rude and unprofessional behavior from employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, indicating a lack of attention to detail and proper training among staff.

Cleanliness

Several reviews mentioned unsanitary conditions within the store, including dirty tables and unkempt areas.

Product Quality

Feedback on food quality was mixed, with some customers enjoying the coffee and donuts, while others reported stale or poorly prepared items.
  • SL
    Sam Loo
    4 days ago
    5.0
    The service at this Dunkin is always quick and easy, the workers are also kind!
  • DC
    D CcD
    4 days ago
    5.0
    When I went in today there was excellent service!!
  • KJ
    Kimaya Joseph
    4 days ago
    5.0
    The service was excellent. My food was out in no time and my drink was the best I’ve ever had and I get the same drink at other places. It’s clean and organized. Best experience.
  • TM
    Tyler Monica
    5 days ago
    5.0
    Amazing service. Place was really clean and Gigi the manager is supper nice
  • HS
    HERMES SANCHEZ
    Dec 6, 2025
    1.0
    I’ve tried giving this location several chances, but after three visits with the same issues, it’s clear that the staff urgently needs proper training. You order your coffee without sugar, and they hand it to you with sugar. You ask for a sandwich without bacon, and they add bacon anyway. At this point, it doesn’t feel like a simple mistake — it feels like a consistent pattern at this store. On top of that, the milk tastes old, flat, and without any foam, and everything ends up overly sweet even when you don’t ask for it. The entire experience reflects a lack of attention, training, and basic quality standards. I do not recommend this location until the service and product quality are improved.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 850 Ives Dairy Rd, Miami?

Dunkin' is open Monday to Saturday from 4:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service. Curbside pickup is not available.