Dunkin'

3.9
362 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13746 SW 56th St, Miami, FL
33175, United States

Hours

Reviews

3.9
362 reviews
5 stars
193
4 stars
61
3 stars
36
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Product Quality

Many reviews mentioned inconsistent quality of food and drinks, with complaints about stale donuts and poorly made coffee.

Cleanliness and Environment

Several customers noted the need for better cleanliness and maintenance, particularly regarding the air conditioning and overall hygiene.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • AD
    Alan Disla
    Dec 20, 2025
    1.0
    Horrible service, they gave away the drink I ordered, gave me a half cold half burned ham egg and cheese croissant, and then when they when I asked them where my drink went, they said they gave it to someone else. They proceeded to make me another drink, but it was wrong, I asked them about it and they rolled their eyes, walked away and said "Dios Mios"(Oh My God). I then said don't worry about it, and threw the drink in the trash and walked out. I'd rather throw it away then give them another chance to correct their mistake. The other employees weren't rude, it was mainly the one with the Curly black hair that only spoke Spanish. She has the worst attitude and shouldn't be working there if she doesn't want to provide the correct drink to someone who purchased it.
  • NR
    Norma Roque
    Nov 15, 2025
    1.0
    20 minutes to get 2 little bagel bites and a muffin 🤬 service is horrible and no bedside manners whatsoever! Not the lack of employees their were plenty. Common sense is non existence Manager needs to train the employees better to service customers in a professional way. The only one that was nice was the man at the cashier.
  • JL
    Jaime L
    Nov 5, 2025
    5.0
    Good coffee
  • AA
    Alejandro
    Nov 1, 2025
    3.0
    Mi experiencia en este lugar no fue buena, finalmente no me atendieron pues le dan mas prioridad a las órdenes en línea que al cliente que tienen delante del mostrador, tal vez necesiten contratar mas personal los sábados en la mañana
  • AA
    Alf
    Oct 30, 2025
    3.0
    Needed more cleaning service.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Miami, FL?

Dunkin' in Miami, FL is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.