Dunkin'

3.9
826 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11790 SW 88th Street, Miami, FL
33186, United States

Hours

Reviews

3.9
826 reviews
5 stars
445
4 stars
130
3 stars
76
2 stars
44
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, particularly during late-night shifts.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the donuts and coffee, others complained about stale products and poor food preparation.

Cleanliness

Several reviews pointed out cleanliness issues within the store, including dirty seating areas and unsanitary practices by staff.

Positive Experiences

Despite the negative feedback, there are positive mentions of friendly staff and good service from specific employees, indicating that experiences can vary widely.
  • AC
    Angela Coffey
    2 days ago
    1.0
    I never got to order after 15 minutes of waiting and was the only customer and I was never acknowledged employees continue to walk past me doing whatever
  • AA
    Andy
    4 days ago
    2.0
    Don't order donuts after midnight they never have
  • AH
    Adri Hernandez
    Nov 15, 2025
    1.0
    took 20 minutes in the drive through to take our order, only like 3 workers on the job.
  • JP
    JOHN P
    Nov 1, 2025
    5.0
    Always on point
  • BB
    B
    Oct 17, 2025
    1.0
    My brother and I had ordered through Uber eats at 3 AM today. We bought 3 donuts (1 boston cream, and 2 strawberry sprinkled ones,) a sandwich, hash-browns, and a coffee. When it arrived, we checked the bag and there was no sandwich or hash-browns. Instead, we got 6 donuts and none of them were the ones we had chosen. The coffee tasted disgusting, like decaf water. This is the third time this has happened and it's a shame. Not only that, they did not bother to tell the person picking up the order that they did not have what we had ordered. If that's even the case. Don't bother ordering from this place because they obviously don't care at all. Not one thing was given correctly. Such a waste of money.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 11790 SW 88th Street, Miami, FL?

Dunkin' in Miami, FL is open 24 hours a day, seven days a week.

What holiday beverages can I try at Dunkin' this season?

Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.