Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
784 reviews
5 stars
345
4 stars
126
3 stars
88
2 stars
48
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several mentioning disrespectful attitudes from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and bugs in food, contributing to a negative experience.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and for service inside the store.
Product Quality
There were mixed reviews on product quality, with some customers enjoying their drinks while others reported poorly made items.
- FWFrank “Kah'Mari” WallaceNov 8, 20253.0The lobby atmosphere was quiet and inviting. The staff failed to greet or notice customers entering and waiting inside lobby. The staff gossips and curses in midst of their own personal non job related conversations while unrecognizing waiting customers that have entered the store. The food machine had a burnt smell necessitating over due cleaning that must've went skipped. The wall outlet plugs do work but has a loose plug connection.
- MBMaria BallagaNov 8, 20251.0This is probably the worst customer service experience I have ever had. The treatment we received from the moment we arrived at the speaker all the way to getting our food was just disgusting there’s no other way to put it. The person on the speaker kept telling me to repeat myself because she was talking on the phone, continuously cursed at whoever she was speaking too, and was so so rude, the receipt says her name is Lucinda not sure if that’s accurate. Once I arrived at the window told her I wanted to scan my app and quite literally said “ok so just put your phone there then”, i don’t know in what world you speak to customers like that but wow. The biggest problem was really when I received my food in a broken bag, hash browns full of soap, and a coffee so white it may have just been creamer. I had to scream for 5 minutes at the window for someone to notice I was still there. She comes back, says what like I was interrupting her phone conversation and when I explained about the coffee she said it was because I ordered it with oat milk (I literally always get the same coffee and it’s never looked that way). She said she would re do it but quite literally saw her just put more coffee in the same cup, old coffee at that. Continued to blame me because of my milk of choice, didn’t do anything about the food. This place needs to either hire other people who actually have manners, or just close down If thats too hard. Didn’t even give me a refund…
- NBnicolas buonocoreNov 4, 20251.0La peor atención del mundo. Te tratan muy mal
- GCGlenn CostalesOct 24, 20255.0Excellent 🙌
- PMPhoebe MahmoodOct 20, 20251.0They might as well go ahead and shut this place down.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Miami, FL?
Dunkin' in Miami, FL is open Monday to Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin'?
During the holiday season, you can try Dunkin's new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a fast grab and go experience.
What kind of food and beverages does Dunkin' Miami serve?
Dunkin' Miami serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers meals for breakfast, brunch, and lunch.
Is there a drive-thru option at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
Are credit and debit cards accepted at Dunkin' Miami?
Yes, both credit and debit cards are accepted as payment methods at Dunkin' Miami.
What nearby eateries can I visit along with Dunkin' on NW 62nd St?
Nearby, you can visit KFC for fast food, Delicias del Rey Bakery & Cafe for baked goods and cafe items, and Drunken Wok for Chinese cuisine, making it easy to explore different dining options after your visit.
Are there any nearby religious organizations close to Dunkin' Miami?
Yes, there are several nearby religious sites such as Church-Christ Written-Heaven, Mt. Calvary Missionary Baptist Church, and Jordan Grove Missionary Baptist Church nearby that you might want to visit before or after your meal.
What financial services or ATMs are nearby for customer convenience?
There are multiple LibertyX Bitcoin ATMs nearby offering currency exchange and financial services, providing convenient options for cash transactions close to Dunkin'.