Dunkin'

4.0
774 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2600 NW 87th Ave, Miami, FL
33172, United States

Hours

Reviews

4.0
774 reviews
5 stars
393
4 stars
175
3 stars
86
2 stars
26
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Cleanliness

Customers consistently reported unsanitary conditions, particularly in the bathrooms, with complaints about cleanliness and maintenance.

Order Accuracy

Many customers experienced issues with incorrect orders and long wait times, leading to frustration.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.

Food Quality

While some customers enjoyed the food, there were complaints about the quality and temperature of items served.
  • AC
    Alex C
    Dec 30, 2025
    1.0
    They don’t speak English there. Only communicate in grunts. Very rude staff. They don’t get orders right.
  • SR
    Sergio Rivera
    Dec 18, 2025
    1.0
    Bad service careless about their customer you can stand in front of them but they act like they don’t see you
  • AS
    Adriana Starfire
    Dec 14, 2025
    1.0
    I don't even know where to begin....The worst Dunkin... the cuban lady (I believe her name is Tatiana) at the register is super rude... her and another worker started a confrontation in front of us... the bathroom was disgusting. She got my daughter's order wrong. I believe no one there speaks English. We're Spanish speakers but she couldn't even get the order right. Food is what's expected 🤷🏻‍♀️is Dunkin donuts! When I mentioned the bathroom situation to the lady she proceeded to said that the day before the shopping center had a tabaco event and their bathroom become a public bathroom, that she knew the poorly situation of the bathroom but that they don't care.
  • EL
    Ernesto Lopez
    Nov 26, 2025
    5.0
    One of the better Dunkin's I've been to in Miami. Service is prompt. I've only ever had an issue with one order and they resolved it immediately.
  • AR
    Adriana Reyes
    Nov 12, 2025
    3.0
    Orders take forever. I got to the location and two tickets were sitting on the counter and no one was making the drinks. There was barely personnel working. Don’t recommend this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Miami?

This Dunkin' in Miami is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.