Dunkin'

4.0
769 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2600 NW 87th Ave, Miami, FL
33172, United States

Hours

Reviews

4.0
769 reviews
5 stars
392
4 stars
174
3 stars
86
2 stars
26
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or indifferent staff, while a few mention friendly and attentive service.

Cleanliness

Numerous reviews point to unsanitary conditions, particularly in the bathrooms, with reports of trash and lack of soap, suggesting a long-standing issue.

Food Quality

Customers have reported mixed experiences with food quality, including cold items and poorly made drinks, alongside some positive mentions of donuts and coffee.

Staff Training

Several reviews suggest a need for better staff training, particularly in customer interaction and order accuracy, as many customers felt ignored or received incorrect orders.

Atmosphere

The store's atmosphere is described as spacious and clean by some, but others noted issues with temperature and overall comfort.
  • AR
    Adriana Reyes
    Nov 12, 2025
    3.0
    Orders take forever. I got to the location and two tickets were sitting on the counter and no one was making the drinks. There was barely personnel working. Don’t recommend this location.
  • EL
    Eddy Luna
    Oct 24, 2025
    1.0
    I placed an order of donuts for my daughter’s birthday. The order was never prepared despite the fact I called to confirm my order. The attendant acted as if there was no order and I could see the order in their notes. After pointing it out, she continue to have excuses for not having the order including saying it was our fault
  • LK
    Lisa Kroly
    Oct 17, 2025
    5.0
    Staff was welcoming and very attentive from the moment we walked in
  • DG
    David Garcia
    Oct 6, 2025
    5.0
    Good service
  • DA
    Douglas Alvarado
    Sep 26, 2025
    2.0
    Terrible service. Walked in, the lady at the register didn’t greet me, she just waved her hand signaling me to wait, not a spoken word. Another lady came, she was great at greeting me. But when I suggested that she was greeting me the right way, that her colleague was rude she also got defensive, very. She said her colleague was new and didn’t know. Train your staff to great people, the place had one customer, me, no reason for the bad service.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Miami?

This Dunkin' in Miami is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.