Dunkin'

Reviews

• SC

  Sheyla Carballosa

  Nov 15, 2025
  1.0
  I placed an online order through the drive thru but I needed to use the bathroom so I decided to park and use the bathroom before I get my order. When it came time for me to get to the register, the cashier was super rude in how she spoke to me. Like she didn’t want to be bothered. When I thought she was done doing what she was doing, I greeted her and tell her I’m picking up. She proceeds to tell me to wait in a rude tone so then I went and go on my phone till it was more convenient for her to attend me. I told her that I was picking up an order and tell her my name. (I know my order and I can see that it’s fully ready.) she only grabs the drink and tells me that I have to wait for the food (the food was done she just didn’t check the bag for the name.) I ask if I can use the bathroom and she tells me it’s broken. Every time I come to this Dunkin the bathroom is always broken. It seems like they just don’t want to have to deal with cleaning the bathroom bc if it was broken then what bathroom do they use? So I tell her okay and I wait annoyed for my food to be “ready” while I stare at my order. While I’m waiting, how goes to talk with the ladies that are making the food and she’s having the time of her life and then she glasses at my order twice and realizes that it’s my order. She brings it to me with a fake nice smile and tone and tells me to have a good day. Also, their kids are extremely dirty with dried coffee stains on them. As someone who works in the food industry, the team members that work at this store need to do hospitality training bc if you don’t want to deal with or help your guests then you’re in the wrong field of work. Side note: the food in my bag was thrown in there because it was really messy as well. ( in the picture you can see the dirty lids AND my order circled in red.
• KE

  Kyle Egger

  Oct 10, 2025
  1.0
  Placed an online order for a half dozen donuts at 6 am. They were all stale and the staff could only manage to get three order half right, despite the store being completely empty of customers.
• RC

  raiza cordero

  Oct 4, 2025
  2.0
  Due to the loud music that is allowed to be played by other customers who disturb the ambience and their improper way to approach other customers was unable to enjoy my coffe Música alta de otros clientes frecuentes incomodan el ambiente de la visita al negocio no pude disfrutar mi café . También individuo particular que frecuenta suele acercarse a los demás clientes inapropiadamente y habla en alta voz continuamente . No recomiendo visitar el lugar . Mejor pasa por la ventanilla .
• AA

  AJ

  Sep 29, 2025
  1.0
  Now I know why it has such low ratings. My first time at this branch picking up an online order via drive through. The lady with that microphone needs to go do something else with her life if she’s going to be this rude. Customer service job is definitely NOT for her.
• JM

  Jeffrey Mobley

  Sep 18, 2025
  3.0
  Service is just ok. Workers serve as if they just want to get you out of their faces. More interested in conversation between each other. Also, there's a guy that's seems to be always be there squatting on the only plug at table to charge. Love Dunkin but probably going to Starbucks

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