Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.
Product Quality
Many customers noted that the quality of donuts and food items was inconsistent, with some describing them as stale or bland.
Location Issues
The airport location is often crowded, leading to long wait times and complaints about staffing levels.
Positive Experiences
Despite the issues, some customers had positive experiences, highlighting good coffee and quick service during busy times.
EY
Eden Y
Feb 10, 2026
5.0
I had such a great experience at Dunkin’ Donuts! The customer service was honestly so sweet and welcoming. The staff was patient, friendly, and made my whole morning better. They were so nice I even got a free munchkin, which was such a cute and thoughtful surprise! It’s little things like that that really make a difference. The food and drinks were fresh and delicious, and the positive energy from the team really stood out. Definitely coming back!