Dunkin'

3.3
510 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15469 SW 137th Ave, Miami, FL
33177, United States

Hours

Reviews

3.3
510 reviews
5 stars
227
4 stars
58
3 stars
42
2 stars
30
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, untrained staff, and rude interactions.

Product Availability

Many reviews highlighted that the store often runs out of popular items, particularly donuts, leading to customer frustration.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poorly made drinks.

Cleanliness and Atmosphere

The store's cleanliness and overall atmosphere were criticized, with reports of dirty conditions and unkempt appearance.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • BD
    Bryan Daniel
    2 days ago
    1.0
    Horribly slow and confused. Not sure how one can mess up a donut but they did.
  • LA
    Leah Argote
    Nov 8, 2025
    1.0
    Charging for cups of tap water for my kids is ridiculous when I already spent money on all the food. Customer service is lacking.
  • MR
    Manuel Dieguez Rodríguez
    Oct 23, 2025
    1.0
    Decepcionante atención, estuve esperando 5 minutos sólo en la tienda y no fui atendido, ni siquiera la cortesía de por lo menos que digan " Disculpe en un momento será atendido"....
  • FR
    Felipe Reina
    Oct 19, 2025
    1.0
    Do not go to this Dunkin’ Donuts. The people here have absolutely no idea what ingredients belong in their drinks and will overcharge you if you don’t already know what the price should be.
  • MB
    Melody Barrientos
    Oct 12, 2025
    1.0
    I have had multiple terrible experiences with this location. I love Dunkin and every single time I go to this location, something is wrong or missing. The coffee is either watered down or way too dark and they ARE MISSING ITEMS. This place sucks and is possibly the worst location in Miami.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Miami, FL?

Dunkin' in Miami, FL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.