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Dunkin'

3.4
(516 reviews)

Business Details

15469 SW 137th Ave, Miami, FL
33177, United States
(786) 349-7899
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15469 SW 137th Ave, Miami, FL
33177, United States

Hours

Reviews

3.4
516 reviews
5 stars
231
4 stars
58
3 stars
43
2 stars
30
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and frequent order mistakes.

Product Availability

Numerous reviews mentioned that the store often runs out of popular items, particularly donuts, leading to customer frustration.

Quality Issues

Customers frequently complained about stale or poorly made food and drinks, including cold items and incorrect orders.

Staff Training

There were consistent mentions of untrained staff, leading to confusion and mistakes in orders.
  • AS
    Al Sanchez
    Feb 16, 2026
    5.0
    Staff is somewhat friendly.
  • SG
    Stephanie Ireland (Gypsyfire)
    Dec 28, 2025
    3.0
    They forgot part of my order and got my coffee wrong. Employees didnt seem to want to be there
  • CM
    Carlos Mendoza
    Dec 23, 2025
    1.0
    This is definitely the place where you don't want to be waiting for any of the 4 employees to help customers order at the kiosk. They have no initiative and respect for the more than 15 customers waiting in line to order, they are simply standing there waiting to receive the order from a deficient system, slow and complicated for many, wait more than 30 minutes to be able to place my order and then the same time to receive it, definitely the manager has to pay attention to his deficient staff and without energy to work
  • DD
    Daylin Diaz
    Dec 17, 2025
    1.0
    I’ve had multiple bad experiences at this Dunkin’ location. The doughnuts often taste old and stale, like they’ve been sitting out far too long. On top of that, the customer service is terrible. The woman working the counter consistently has a bad attitude and makes customers feel like they’re an inconvenience. She always seems miserable and acts like she hates being there. It really ruins the experience. I won’t be returning, and I wouldn’t recommend this location to anyone.
  • AM
    Apple Mermelade
    Dec 12, 2025
    5.0
    Buena atención, diversidad de café y donas y servicio rápido.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Miami, FL?

Dunkin' in Miami, FL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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