Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
921 reviews
5 stars
480
4 stars
184
3 stars
97
2 stars
33
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude behavior and mistakes with orders.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and delicious items, while others report overcooked or incorrect orders.
Cleanliness
The cleanliness of the location is generally appreciated, though some reviews mention issues with unsanitary conditions.
Accessibility
Customers express frustration with difficulty in contacting the store and inconsistent hours, including early closures.
Overall Experience
While many customers enjoy their visits and the offerings, there are significant complaints about service and order accuracy that detract from the overall experience.
- ASAndrea Salvo3 days ago5.0Rene the manager is a life saver he was so amazing helping get two boxes of Joe for my crew super last minute. He is a hustler and keeps the store running smoothly! Love this place will be back for sure
- DJDenni JordanNov 17, 20252.0I went to this location on Sunday, 11/16/25. I understand that weekends will be busier. There were several people in line before me. They had ample staff, but were not very organized and the line was moving very slow. Finally, I got to the front of the line. All I ordered was 1 donut and a coffee. I have worked in food service before and typically, when somebody comes with an easy order, the cashier can get it right away, especially when by this time, the line was out the door. Instead, she kept taking orders at a snails pace. I would not expect to be put in front of anyone else. Many people had ordered things needing to be toasted which takes time. It takes 20 seconds or less to pour a cup of coffee and grab a donut. After waiting for another 10 minutes and seeing somebody who was behind me get a large order, I asked why my simple order was taking so long. They had no straight answer for me and I was told they probably gave my coffee to somebody else. The lady got my order and finally I was on my way. I go to Dunkin Donuts in Brickell all the time and things run a lot smoother. I won't be visiting this location again.
- BCBob ChernowOct 22, 20254.0Great coffee and service and, sadly , the only place open at 545am
- GEGrace's EnterprisesOct 6, 20253.0Over fried, low quality food, soggy croissant. But the workers were pleasant, fast and smiled and greeted.
- APAmy PerezSep 26, 20251.0The ice cream was amazing but unfortunately the service was not. The manager on duty Sandra was rude. I came in with my family and asked to taste one of the ice creams and she spoke in creole to her co worker to only limit us to ONE tasting. Little did she know my husband understood her. It was extremely unprofessional to assume we didn’t understand what she said and came off extremely rude.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5128 Biscayne Blvd, Miami, FL?
Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services for customer convenience.
How can I order my Dunkin' favorites ahead of time?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via the Dunkin' website to enjoy a fast grab and go experience.
What are the popular menu items at Dunkin' Miami?
Dunkin' is known for its espresso, coffee, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and dozens of premium beverages to satisfy your craving.
Are there any special holiday drinks available at this Dunkin' location?
Yes, during the holiday season you can try the new Cookie Butter Cloud Latte, the returned Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service, but offers curbside pickup and delivery.
Which restaurants are near Dunkin' at 5128 Biscayne Blvd, Miami?
Nearby dining options include Canela, a Latin American restaurant, The Honey Tree, a vegan restaurant, Go To Sushi, a sushi restaurant, and The Federal Food Drink & Provisions, a gastropub.
Are there any nearby places where I can enjoy desserts or snacks after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby where you can enjoy ice cream, baked goods, and smoothies after your visit to Dunkin'.
What fitness or wellness centers are close to the Dunkin' location?
Near Dunkin', you can find fitness and wellness centers such as Dance Flow Miami (dance school), Aerobic studio Agni Miami (yoga and pilates), Bikram Yoga Central Miami (yoga and spa), and FITLIFE Fitness Gym.
How can nearby landmarks or services enhance my visit to Dunkin'?
Nearby, MIMO Village Properties offers historical sights, and services like Kim's Valet Cleaners can help with laundry needs, making it convenient to combine errands with enjoying food and drinks at Dunkin'.