Brand Certified
Dunkin'
3.9(941 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5128 Biscayne Blvd, Miami, FL
33137, United States
Certified by Dunkin' • Mar 01, 2026
(786) 360-7867
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
941 reviews
5 stars
492
4 stars
184
3 stars
99
2 stars
33
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, inattentive staff, and rude behavior, leading to frustration and dissatisfaction.
Staff Friendliness
While some reviews praised the friendliness and helpfulness of certain employees, others noted a lack of professionalism and poor attitudes from staff.
Cleanliness
Several reviews mentioned cleanliness issues, with some customers finding the location dirty and poorly maintained.
Product Quality
Customers had mixed experiences with food quality, with some enjoying the donuts and coffee while others reported low-quality food and incorrect orders.
Operational Problems
Frequent complaints about the store closing early, unavailability of menu items, and issues with the app and phone communication were noted.
- AAAliciaFeb 22, 20261.0My husband and I were the only customers there on Friday afternoon. All three employees were pretending that they are extremely busy one was counting money, the other was standing and drinking while the third one was washing something. We had to leave without any purchase.
- AGAaron GladsteinFeb 22, 20261.0Very slow service, staff are distracted, i waited 10 minutes to place an order when only 2 people were ahead of me
- CVCynthia VegaFeb 21, 20263.0Nice part of town but seemed dirty and staff was extra slow . I was there for 15-20 mins for 2 coffees
- JNJessica NorrisFeb 7, 20265.0I love this location so much. The staff is so nice and welcoming. Plus, they make my mango pineapple w/green tea and less ice refresher just right. Makes my day…. :)
- RMRupert MFeb 2, 20265.0They are organized, fast and attentive at this location. Keep up the great work! As a delivery driver, I am able to receive my orders in a timely manner and staff member speaks to me in less than one minute of me being inside the building. Staff members were friendly and respectful.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5128 Biscayne Blvd, Miami, FL?
Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services for customer convenience.
How can I order my Dunkin' favorites ahead of time?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via the Dunkin' website to enjoy a fast grab and go experience.
What are the popular menu items at Dunkin' Miami?
Dunkin' is known for its espresso, coffee, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and dozens of premium beverages to satisfy your craving.
Are there any special holiday drinks available at this Dunkin' location?
Yes, during the holiday season you can try the new Cookie Butter Cloud Latte, the returned Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service, but offers curbside pickup and delivery.
Which restaurants are near Dunkin' at 5128 Biscayne Blvd, Miami?
Nearby dining options include Canela, a Latin American restaurant, The Honey Tree, a vegan restaurant, Go To Sushi, a sushi restaurant, and The Federal Food Drink & Provisions, a gastropub.
Are there any nearby places where I can enjoy desserts or snacks after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby where you can enjoy ice cream, baked goods, and smoothies after your visit to Dunkin'.
What fitness or wellness centers are close to the Dunkin' location?
Near Dunkin', you can find fitness and wellness centers such as Dance Flow Miami (dance school), Aerobic studio Agni Miami (yoga and pilates), Bikram Yoga Central Miami (yoga and spa), and FITLIFE Fitness Gym.
How can nearby landmarks or services enhance my visit to Dunkin'?
Nearby, MIMO Village Properties offers historical sights, and services like Kim's Valet Cleaners can help with laundry needs, making it convenient to combine errands with enjoying food and drinks at Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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