Dunkin'

4.1
930 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8290 W Flagler St, Miami, FL
33144, United States

Hours

Reviews

4.1
930 reviews
5 stars
571
4 stars
152
3 stars
66
2 stars
39
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and lack of acknowledgment from employees.

Food Quality

While some customers enjoyed the coffee and donuts, there were complaints about incorrect orders and food not being fresh.

Cleanliness

The location was noted for being clean, but there were also mentions of dirty tables and issues with the bathroom.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including a lack of courtesy and poor communication.
  • DA
    Derin Çayır
    6 days ago
    2.0
    The app says it is open at 4:30AM but they are not open until 5:00AM. When I tried to go in at 4:50 since the app said they are open at 4:30, the employee yelled in spanish and did the no no head shake. I am not trying to rob the place, calm down. They couldn’t find my order and were rude about it.
  • RG
    Raquel Gacet
    Dec 29, 2025
    1.0
    I waited 8 minutes for someone to take my order. The location is clearly understaffed and needs more employees immediately. Unacceptable service
  • DM
    Danay Machado
    Dec 23, 2025
    1.0
    First time here, and honestly very disappointed. My husband and daughter went inside today 12/23 at 10:18 AM, and the customer service was extremely poor. The woman at the counter didn’t greet them at all—no “good morning,” no “hello,” nothing. She just stood there. My husband placed the order and paid, and there was still no thank you or acknowledgment. He stayed polite and quiet, but the lack of basic courtesy was surprising. Customer service really matters, and this location seriously needs to brush up on it. Unfortunately, this experience makes it hard to want to return.
  • MC
    Ms Cadi
    Dec 21, 2025
    5.0
    They had apple fritters. My husband's favorite.
  • AM
    Anthony Munoz
    Dec 14, 2025
    1.0
    I drove here in the morning to get some breakfast and when I got there the guy says the sandwiches aren't ready. Drove over here for no reason

Frequently Asked Questions About Dunkin'

What are the regular operating hours of the Dunkin' location at 8290 W Flagler St, Miami?

This Dunkin' location operates from 4:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' offer delivery and pickup services?

Yes, the location offers both curbside pickup and delivery services.