Chipotle Kendall Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported a mix of experiences with service, ranging from rude and careless staff to friendly and efficient service.
Food Quality
While some customers praised the freshness and taste of the food, others complained about portion sizes, missing ingredients, and food being stale or cold.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Order Accuracy
Several customers experienced problems with their orders being incomplete or incorrect, leading to frustration.
Staff Training
There were complaints about staff being poorly trained, resulting in inconsistent service and food preparation.
EH
Elio Anel Hernandez
Nov 10, 2025
1.0
I was chilling with my friend in the table waiting for the order and they thought we were going to steal something, and they called us “clowns” for waiting for an order and made my friend show the receipt of the order like twice
SR
Sayan Rochester
Nov 10, 2025
1.0
Not sure if the young woman with the light curly hair in a ponytail and glasses at the register is selectively mute, but not speaking to the customer and letting your coworker do all the talking is not a good look. Loved the service from the older ladies who work there!
MC
Mariel Caceres
Nov 7, 2025
1.0
This place is absolutely horrible. I ordered my food at 12:10 and received it at 12:46, took so long FOR ONE BOWL. They were so behind and the lady with the glasses and red earrings was so rude. At least 20 people waiting for their order as I write this review. This Chipotle sucks, would recommend to go to another even if the drive takes longer, at least you would have your food on time.
AS
Abriana Soto
Nov 4, 2025
5.0
Very kind staff! My favorite location because of this! The oldest woman that always works the assembly line is a sweetheart! We should be more kind i get wanting extra addings but these employees are just doing their job as directed… 10/10 would recommend best chipotle location!
KE
Karla Espino
Oct 29, 2025
1.0
This star rating reflects rude service I received from Rocio. On Wednesday, October 28 at exactly 2:35 PM, the attendant preparing the food was extremely careless, tossing the food and basically throwing it as she served. Her behavior was rude and unacceptable, with no urgency or reason for such treatment. I typically leave positive reviews, and I am rarely bothered by staff, but this incident was out of line. I hope management reviews the footage to witness this behavior and take appropriate action.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Kendall Mall offer?
Chipotle Kendall Mall offers Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Kendall Mall located?
It is located at 10600 N Kendall Dr, Miami, FL 33176, United States.
What are the opening hours of Chipotle Kendall Mall?
Chipotle Kendall Mall is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kendall Mall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Kendall Mall?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that practice humane and sustainable methods, using only real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Kendall Mall welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and is inclusive.
Which popular pizza restaurants are located near Chipotle Kendall Mall?
Nearby pizza restaurants include The Pizza House, 800Gradi Pizza, and Power Pizza Kendall, great options if you're considering alternative dining or want to explore local tastes after your meal.
Are there any salons near Chipotle Kendall Mall where I can get a haircut?
Yes, nearby salons include Cookie Cutters Haircuts for Kids - Kendall Place (East), Supercuts, and Polished Hair Bar, convenient for customers looking to combine dining with personal grooming.
What other useful services are located around Chipotle Kendall Mall?
Nearby services include Techy Kendall for electronics repair and mobile phones, PNC Bank for financial needs, and UPS Access Point location for courier and shipping services, making it easy to handle errands in one trip.