Brand Certified
Chipotle Mexican Grill
2.8(359 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
14401 SW 42nd St, Miami, FL
33175, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(786) 361-1260
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/fl/miami/14401-sw-42nd-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3631
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle West Bird Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.8
359 reviews
5 stars
120
4 stars
39
3 stars
19
2 stars
25
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees and management.
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portion sizes, and unappetizing ingredients, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned that the location was consistently dirty, with overflowing trash bins and unclean tables, raising concerns about hygiene.
Management Issues
Multiple customers pointed out problems with management, including lack of training for staff, poor customer service, and inadequate handling of food supplies.
- DGDanny GFeb 10, 20261.0The girl behind the counter: If you are going to have a disgusting attitude and approach your position at Chipotle with such dislike than maybe that role is not for you. Please be more welcoming to patrons. You are not Chipotle corporate but I am sure you were hired to bring the type of service Chipotle corporate expects their employees to have. Do better. I am throwing the food I just bought from you in the dumpster because of the lack of effort put into preparing it.
- MBMar BachrachJan 26, 20261.0Placed order on line Did not received the confirmation Got there to pick up and order was not ready. I had to wait additional time to prep my food. The manager did not offer free chips or anything at all Did not even say “ SORRY “ Seriously be careful when you go to this Chipotle
- HDHazel DiazJan 14, 20265.0Es muy recomendado Advance Ya q tus préstamos son rápido y fáciles de aplicar #1
- PFPaul FreireJan 13, 20262.0Every time I order from this specific Chipotle location, the rice is consistently undercooked and crunchy. I’ve noticed this pattern over my last five visits. When I asked about it, I was told the warmers continue cooking the rice, but that doesn’t make sense other Chipotle locations use the same setup and don’t have this issue. I’m not sure what’s going on at this store, but it’s been like this for months now. Unfortunately, I’ll have to avoid this particular location moving forward, though I still enjoy the brand overall. Hopefully a manager can look into this and fix the issue.
- KSKatherine SanchezJan 12, 20261.0Older lady did not want to allow me to order 2 tacos and kept insisting 3 tacos was the same price as 2. Eventually I ordered online and guess what I got two tacos smh . If I wanted 3 I would’ve ordered 3. People and customer service ,do better .
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on West Bird Road specialize in?
Chipotle Mexican Grill on West Bird Road specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill on West Bird Road?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
It is located at 14401 SW 42nd St, Miami, FL 33175, United States, in the Miami-Dade area.
Does Chipotle Mexican Grill on West Bird Road offer online ordering?
Yes, customers can order online through Chipotle's website or mobile app for easy pickup or delivery.
Is Chipotle Mexican Grill committed to sustainable sourcing and ingredients?
Yes, Chipotle prioritizes responsibly sourced ingredients using only real food without artificial colors, flavors, or preservatives, adhering to humane and sustainable farming practices.
How can I contact Chipotle Mexican Grill on West Bird Road by phone or email?
You can call them at +1 786-361-1260 or email FL.3631.WestBirdRoad@chipotle.com.
Are there any mobile phone stores near Chipotle Mexican Grill on West Bird Road?
Yes, a T-Mobile store is nearby, which could be convenient for customers needing mobile or telecommunications services when visiting the area.
What other dining options are close to Chipotle Mexican Grill on West Bird Road?
Nearby restaurants include El Taquito Kendall, Maracaibo Mia Son y Sazón, Jealous Fork, KOW Restaurant, and CAO Bakery & Cafe, offering various Latin American, American, and bakery cuisine choices.
Are there any health and medical centers near Chipotle Mexican Grill?
Yes, Medmax Medical Center, West Kendall Eye Care, Le Jeune Dental, Raquel Hadad dental office, and Stretch Zone West Kendall provide health and medical services in the vicinity.
What nearby places can I visit for coffee or beauty services after dining at Chipotle Mexican Grill?
After your meal, you can visit Starbucks for coffee or Serendipity Beauty Salon and Spa and Forever Young Skin & Hair Spas for beauty and spa services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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