Business Details
About
Mexican Restaurant
Chipotle West Bird Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
345 reviews
5 stars
116
4 stars
38
3 stars
18
2 stars
23
1 star
150
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unaccommodating staff, particularly mentioning the manager's poor treatment of customers and employees.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portions, and lack of freshness.
Cleanliness
Many reviews pointed out the dirty conditions of the restaurant, including unclean tables and food areas.
Service Issues
Customers experienced slow service, frequent shortages of menu items, and problems with online orders.
Management Concerns
Several reviews indicated poor management practices, including lack of training for staff and failure to address customer complaints.
- AGAndre Guardarrama3 days ago1.0It’s terrible, people are rude and mean. I will never ever going back to that restaurant, if they improved, make it better and trained right.
- MMmiamibobyNov 10, 20255.0I went today with my wife ordered carnitas . Host Isnayana, excellent person kind friendly she oriented us about spice or no food. I would like recommend her to other level in customer services and also recommend this place clean organized and of course Isnayana!!
- 9P98 PinnacleNov 4, 20251.0Staff was horrible and unacomodating. Main "manager" lady was rude to everyone in the store, to the extent that everyone was comenting on how rude she was. I will never come back. Good luck
- ARArch RorekOct 31, 20252.0Love chipotle and would order it more often but I hate asking for rice and the rice is crunchy. I’m assuming it’s undercooked/not cooked properly. Really kills my enthusiasm for returning
- SSSean SullivanOct 18, 20255.0Ryan and Doreen are amazing human beings and run the nicest chipotle in Miami!! Go to them if there is any chipotle you decide! Could not recommend them more the most accommodating staff I have been around. Helped me out in many ways love them!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on West Bird Road specialize in?
Chipotle Mexican Grill on West Bird Road specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill on West Bird Road?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
It is located at 14401 SW 42nd St, Miami, FL 33175, United States, in the Miami-Dade area.
Does Chipotle Mexican Grill on West Bird Road offer online ordering?
Yes, customers can order online through Chipotle's website or mobile app for easy pickup or delivery.
Is Chipotle Mexican Grill committed to sustainable sourcing and ingredients?
Yes, Chipotle prioritizes responsibly sourced ingredients using only real food without artificial colors, flavors, or preservatives, adhering to humane and sustainable farming practices.
How can I contact Chipotle Mexican Grill on West Bird Road by phone or email?
You can call them at +1 786-361-1260 or email FL.3631.WestBirdRoad@chipotle.com.
Are there any mobile phone stores near Chipotle Mexican Grill on West Bird Road?
Yes, a T-Mobile store is nearby, which could be convenient for customers needing mobile or telecommunications services when visiting the area.
What other dining options are close to Chipotle Mexican Grill on West Bird Road?
Nearby restaurants include El Taquito Kendall, Maracaibo Mia Son y Sazón, Jealous Fork, KOW Restaurant, and CAO Bakery & Cafe, offering various Latin American, American, and bakery cuisine choices.
Are there any health and medical centers near Chipotle Mexican Grill?
Yes, Medmax Medical Center, West Kendall Eye Care, Le Jeune Dental, Raquel Hadad dental office, and Stretch Zone West Kendall provide health and medical services in the vicinity.
What nearby places can I visit for coffee or beauty services after dining at Chipotle Mexican Grill?
After your meal, you can visit Starbucks for coffee or Serendipity Beauty Salon and Spa and Forever Young Skin & Hair Spas for beauty and spa services.