Chipotle Mexican Grill

3.9
495 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Blue Lagoon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5600 Waterford District Dr, Miami, FL
33126, United States

Hours

Reviews

3.9
495 reviews
5 stars
272
4 stars
86
3 stars
35
2 stars
20
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times for orders.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the freshness and flavor, noting issues like hard rice and lack of protein.

Portion Sizes

Numerous reviews highlighted concerns about small portion sizes, with customers feeling they were not getting value for their money.

Cleanliness

Several customers mentioned cleanliness issues, particularly with the dining area and food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
  • RS
    Rahul Soitkar
    Nov 17, 2025
    5.0
    Great staff and service. Ample seating space and conveniently located.
  • YC
    Yoshio Chanying
    Nov 2, 2025
    1.0
    Ordered online and pickup was for 1015pm Arrived good want ready One employee cleaning When the employees finally came back after 10 minutes My order wasn't ready The proteins were all out had to get something I didn't order. Don't advertise online ordering if you cannot handle it
  • ND
    Nikki Diaz
    Oct 28, 2025
    5.0
    Great setting, clean establishment, food was fresh. I visit Chipotle's at least 2-3 times a week and this location deserved this review. Well done, and the had their entire team working together for fast service even when the line was out the door ! I will be returning to this location.
  • RC
    Rene Perdigon (ClubMagicoMiami)
    Oct 28, 2025
    3.0
    This is the third time I’ve given Chipotle a try, hoping it would get better, but unfortunately it just wasn’t for me. The food wasn’t as good as I expected — something about the flavor and freshness just didn’t hit the mark. I really wanted to like it, but after three visits, I’ve decided not to go back.
  • RM
    Rigoberto Moreno
    Oct 24, 2025
    5.0
    Lo mejor en comida rápida sin duda!!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Blue Lagoon offer?

Chipotle Blue Lagoon offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the opening hours of Chipotle Mexican Grill at Blue Lagoon?

The restaurant is open daily from 10:45 AM to 11:00 PM.