Chipotle Mexican Grill

3.9
759 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Aventura Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
19565 Biscayne Blvd, Miami, FL
33180, United States

Hours

Reviews

3.9
759 reviews
5 stars
381
4 stars
162
3 stars
81
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor handling of customer requests and complaints.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling they were not receiving value for their money.

Food Quality

While some reviews praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, impacting their overall dining experience.
  • BF
    Baccy Fakury
    5 days ago
    1.0
    The staff who served us were very rude and ill-mannered. All three women who served us—the two who served the food and the one who took the money—threw our food and spoke to us in an arrogant manner. Do not eat at this place.
  • AA
    ALEJA Apellido
    Dec 20, 2025
    1.0
    Mala actitud de los empleados . En otras locaciones es mucho mejorvel servicio y la cantidad . Sirven como si uno pagara un kids meals . La proteina no se ve es solo arroz y los demas ingredientes.... prefiero pagar mas en otro sitio que en ese lugar !! Aun asi esa comida se ve como fast food mexicano ....terrible !!!!!
  • RB
    Riley Breen
    Dec 18, 2025
    1.0
    Horrible portions, everyone is in a crabby mood, employees were eating chips while making my food.
  • SS
    Sabrina
    Dec 3, 2025
    5.0
    fast service as always, good and fresh food. FYI - they charge you for each extra side you order here unlike most chipotles ive visited. I saw someone complaining about it and they could care less. Management Advice- sometimes its just better to give out something for free then to fight with a customer for a side that costs the employees nothing. Its a bad look
  • CK
    Christian Keon
    Nov 26, 2025
    1.0
    Smallest portions ever, bitchy service, can't even refill your own drink and you're limited on water cups, absolutely terrible.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Aventura Mall Food Court?

The restaurant is open Monday to Saturday from 10:45 AM to 9:30 PM and Sunday from 10:45 AM to 8:00 PM.

Where is Chipotle Mexican Grill located?

It is located at 19565 Biscayne Blvd, Miami-Dade, Miami, FL 33180, USA, inside the Aventura Mall Food Court.