Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Airport West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
1,375 reviews
5 stars
761
4 stars
257
3 stars
131
2 stars
63
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and professionalism, many reviews highlighted rude employees and poor service, leading to a negative customer experience.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked or cold food, small portion sizes, and missing ingredients.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty tables and floors, which detracted from the dining experience.
Order Accuracy
There were frequent complaints about incorrect orders, missing items, and poor handling of online orders, indicating a need for better operational management.
NS
Noemi Seuc
Feb 13, 2026
5.0
Thank you to all the staff there tonight and Luis the AM for fostering a great welcoming environment and representing what excellent customer service truly means even up to their last minutes closing their doors as i came at 10:40 and they close at 11:00. Thankful for a pleasurable experience!
JS
Janaya Smith
Feb 9, 2026
4.0
Nice small place for a quick lunch/dinner
PS
peter stepanek
Feb 2, 2026
5.0
I wanted to commend the crew working today for their outstanding professionalism and friendliness. Their accommodating nature created such a positive atmosphere that it inspired a chain of 'pay it forward' gestures among the customers. It’s a testament to the staff when their service elevates the entire dining experience into a community moment. Kudos to the team for their hard work and for being so lovely
LM
Liam McBoyle
Jan 27, 2026
1.0
I contracted salmonella after eating chicken from this Chipotle. Food safety protocols were clearly not being followed on either the main service line or the mobile order line.
Despite staff wearing gloves, food appears to be undercooked, improperly stored, or left out far beyond safe limits. This is not a cosmetic issue — it is a serious health risk.
This is a high-volume location, and the failure to follow basic food-safety procedures is unacceptable and dangerous.
Avoid this location at all costs.
AR
Alian Riscart
Jan 18, 2026
1.0
El peor restaurante de la cadena en todo Miami, los empleados parece que están allí obligados, además se llevan mal entre ellos y pagan su rabia con los clientes y te tratan súper mal, la comida es pésima también porque lo hacen sin deseos