Chipotle Mexican Grill

3.9
1244 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Fountain Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10141 W Flagler St, Miami, FL
33174, United States

Hours

Reviews

3.9
1,244 reviews
5 stars
658
4 stars
240
3 stars
102
2 stars
52
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Customers reported inconsistent food quality, including small portion sizes and issues with freshness.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and unsanitary conditions.

Management Issues

Many reviews pointed to poor management practices, including staff shortages and lack of accountability for service quality.
  • TP
    Taral Parekh
    2 days ago
    4.0
    Soda machine was servicing cola without fizz and there was no ice
  • CB
    Cabibi Barco
    Jan 4, 2026
    5.0
    Fantastico..atención rápida agradable y comida muy rica 😋
  • PL
    Patricia Labella
    Dec 16, 2025
    1.0
    There is a very small petite cashier dark color my receipt says the name Jay not sure if that's her name or not but she was very rude and bilergent to me and my daughter she threw our bag literally shaking all our food that was just made ,I asked to add a drink and told me that she couldn't get more cups at the moment and rolled her eyes at us and said we were good to go that she had a line to tend too I've been coming to eat at Chipotle for years but she made this experience for me unwelcoming and I will rethink eating at this location if that's the service we receive when we are paying customers too and she didn't care to make sure we had our queso and chips a were also missing in the bag from the rush and disrespectfullness not sure if she likes her job much but that's is not how your supposed to treat your customers she needs to learn how to talk to others !!!
  • JA
    Jessica Albert
    Dec 9, 2025
    1.0
    I ordered my food to be ready at 7:30PM and it is 8:06 PM and I still do not have my food ready. Mind you they have dispatched other people! This location really needs to get it together.
  • FD
    Fabiola Diaz
    Dec 2, 2025
    1.0
    Ordered a bowl online for pick up. The amount of food served was a joke compared to before. I don’t order much from chipotle but it has gotten way worse.. the food was cold. And I asked for black beans and they barely served me any. Such low quality to what chipotle use to be. Truly sad better off get a tropichop from pollo tropical . Better quality, quantity and price. Never ordering from here again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Fountain Square serve?

The restaurant offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Miami?

It is located at 10141 W Flagler St, D100, Miami, FL 33174 inside the Target at Fountain Square.