Chipotle Fountain Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Customers reported inconsistent food quality, including small portion sizes and issues with freshness.
Cleanliness
The restaurant was frequently described as dirty, with unkempt dining areas and unsanitary conditions.
Management Issues
Many reviews pointed to poor management practices, including staff shortages and lack of accountability for service quality.
TP
Taral Parekh
2 days ago
4.0
Soda machine was servicing cola without fizz and there was no ice
CB
Cabibi Barco
Jan 4, 2026
5.0
Fantastico..atención rápida agradable y comida muy rica 😋
PL
Patricia Labella
Dec 16, 2025
1.0
There is a very small petite cashier dark color my receipt says the name Jay not sure if that's her name or not but she was very rude and bilergent to me and my daughter she threw our bag literally shaking all our food that was just made ,I asked to add a drink and told me that she couldn't get more cups at the moment and rolled her eyes at us and said we were good to go that she had a line to tend too I've been coming to eat at Chipotle for years but she made this experience for me unwelcoming and I will rethink eating at this location if that's the service we receive when we are paying customers too and she didn't care to make sure we had our queso and chips a were also missing in the bag from the rush and disrespectfullness not sure if she likes her job much but that's is not how your supposed to treat your customers she needs to learn how to talk to others !!!
JA
Jessica Albert
Dec 9, 2025
1.0
I ordered my food to be ready at 7:30PM and it is 8:06 PM and I still do not have my food ready. Mind you they have dispatched other people! This location really needs to get it together.
FD
Fabiola Diaz
Dec 2, 2025
1.0
Ordered a bowl online for pick up. The amount of food served was a joke compared to before. I don’t order much from chipotle but it has gotten way worse.. the food was cold. And I asked for black beans and they barely served me any. Such low quality to what chipotle use to be. Truly sad better off get a tropichop from pollo tropical . Better quality, quantity and price. Never ordering from here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Fountain Square serve?
The restaurant offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Miami?
It is located at 10141 W Flagler St, D100, Miami, FL 33174 inside the Target at Fountain Square.
What are the operating hours of Chipotle Mexican Grill at Fountain Square?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Fountain Square?
You can call them at +1 305-554-8674 or email FL.2306.FountainSqr@chipotle.com.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants I can visit along with Chipotle at Fountain Square?
Nearby restaurants include Sub Zero Nitrogen Ice Cream for desserts, Osmow's Shawarma for Middle Eastern cuisine, and Sokai Sushi Bar for Japanese dishes.
Are there nearby transit or shopping options near Chipotle at Fountain Square for convenience?
Yes, Fountain Square shopping center is nearby, which offers various shopping options, and the location is within a retail hub including Verizon Authorized Retailer and Rent-A-Center stores.
Where can I get other food options near Chipotle Mexican Grill at Fountain Square?
You can try Pieology Pizzeria for pizza, PDQ for chicken dishes, and Panera Bread for bakery items and sandwiches, all located nearby.