Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Fountain Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
1,261 reviews
5 stars
661
4 stars
241
3 stars
102
2 stars
55
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.
Food Quality
Customers frequently reported issues with food quality, including small portion sizes, bland flavors, and even instances of mold.
Cleanliness
The establishment was often noted as dirty, with overflowing trash bins and unclean tables, contributing to a negative dining experience.
Staff Attitude
Many reviews mentioned unwelcoming and disrespectful attitudes from staff, impacting overall customer satisfaction.
Inconsistent Experience
The location has been described as a hit or miss, with some customers experiencing great service while others faced significant issues.
CC
Corzario1991
Feb 17, 2026
1.0
They should hire new people, since they always have a terrible look on their face.
AF
Andrew Fiero
Feb 10, 2026
1.0
First off, ordering anything here for someone who doesn’t speak good Spanish is impossible. Love that you guys hire all races and people. But the lady who takes orders doesn’t speak one word in English and never understands me. Then the black lady at the register is NOTHING but disrespectful to not only me but everytime i come here she’s yelling at someone for something and is just blatantly disrespectful every single time ive been here. Fix your hiring process and the people you have working here. It’s like a movie coming into this place
IR
Ismael Rodriguez
Feb 10, 2026
1.0
Stay away from this location, the food portions are horrible. They don’t care if you pay for extra meat they put barely 1 scoop. They do the same thing with the guacamole. That place used to be full everyday at all times. Now I see why there’s barely anyone at lunch time. Please go elsewhere, this location is not worth the money. Also the lady in the front with a bull nose piercing got upset and took my wife’s order wrong. We told her a small chips and a large queso. She understood a small queso and a large chips. When we pointed out the mistake, she looked upset, then se gave us a large queso and a large fries. We took both because we didn’t feel the necessity of clarifying again someone who already looked visibly upset
HD
Henry Diaz
Feb 7, 2026
1.0
No one understood what light cream meant or they were too rushed to even care, they dumped a spoonful and shoved it to the side I barely had time to even order a drink . Asked them to remake and they did and when I get home the chicken is bland and spongey the rice is salty and the beans are hard. All this for over $20 by the way; guac was alright
JC
Jagelsa Cruz
Feb 1, 2026
1.0
The behavior of the staff during my visit was absolutely unacceptable and unprofessional. Multiple employees, including the manager, were openly talking about sexual topics and joking about not wanting to have sex with each other—all within earshot of customers who were waiting in line. This alone made the environment extremely uncomfortable.
On top of that, the manager was training a new employee and loudly instructed them, in front of customers, that next time they should tell customers there are no steaks available and exaggerate the wait time—even though the cook was actively finishing and cutting the steaks at that very moment. There were around eight customers waiting for steak that was already done and simply needed to be served.
This behavior showed a complete lack of respect for customers and honesty. It was disturbing to witness and made it clear that customer service is not a priority at this location. After reading other reviews, it’s obvious this is not an isolated incident. Management seriously needs to address both staff conduct and professionalism.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Fountain Square serve?
The restaurant offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Miami?
It is located at 10141 W Flagler St, D100, Miami, FL 33174 inside the Target at Fountain Square.
What are the operating hours of Chipotle Mexican Grill at Fountain Square?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Fountain Square?
You can call them at +1 305-554-8674 or email FL.2306.FountainSqr@chipotle.com.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants I can visit along with Chipotle at Fountain Square?
Nearby restaurants include Sub Zero Nitrogen Ice Cream for desserts, Osmow's Shawarma for Middle Eastern cuisine, and Sokai Sushi Bar for Japanese dishes.
Are there nearby transit or shopping options near Chipotle at Fountain Square for convenience?
Yes, Fountain Square shopping center is nearby, which offers various shopping options, and the location is within a retail hub including Verizon Authorized Retailer and Rent-A-Center stores.
Where can I get other food options near Chipotle Mexican Grill at Fountain Square?
You can try Pieology Pizzeria for pizza, PDQ for chicken dishes, and Panera Bread for bakery items and sandwiches, all located nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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