Chipotle Coral Gables is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with unclean tables and overflowing trash cans.
Customer Service
Many customers experienced rude and dismissive behavior from staff, including poor management interactions.
Portion Sizes
Numerous reviews indicate that portion sizes, especially for protein, are consistently smaller than expected.
Food Quality
Customers noted a decline in food quality, with complaints about bland flavors and incorrect orders.
AA
Anthony Achaval
4 days ago
2.0
They didnt have anything available because the cook simply didnt want too cook. Absolutely embarrassing. Payed for my food in full and barley got half a bowl.
MM
miamisubprime miamisubprime
Dec 11, 2025
1.0
12/11/2025 3:15 PM
⭐ 1-Star Review
Chipotle – 2235 SW 37th Ave, near Miracle Mile Coral Gables
This was hands-down the worst Chipotle experience I’ve ever had. The entire restaurant was filthy—every table was dirty, floors had trash scattered everywhere, and the garbage cans were overflowing. There wasn’t a single clean place to sit.
On top of that, the staff was extremely rude and hostile. They had almost no protein available, and when I politely asked why they didn’t have the basic selections they’re supposed to, the employee snapped back, “It’ll be ready whenever it’s ready.” No apology, no explanation—just attitude.
When it came time to serve my plate, the same employee tossed the food on it like she was angry, gave me barely any chicken, and acted aggressive the entire time. Then I had to stand there for nearly 5 minutes waiting to pay while employees ignored me.
I ended up leaving my food and walking out. The environment was so dirty and stressful that I left with a headache. This location needs serious management attention. I’m attaching photos because the situation speaks for itself.
AS
Aaron The Speaker
Dec 4, 2025
4.0
A basic chipotle and busy on busy times.
CO
Catherine Odicio
Nov 19, 2025
1.0
This place is trash the service the food
Went for the Halloween special they had and they barely wanted to uphold it when it came to paying even though we verified with the employee before ordering.
Food had no taste quesadilla was small and greasy.
JG
John Guzzo
Nov 14, 2025
1.0
I have been coming to this chipotle for years. Never have I felt so embarrassed for an employee as I did today. The manager WILLY publicly humiliated an employee because of ‘too much meat’ given in my bowl. It was so out of proportion I had to intervene, and even after doing so, he continued to belittle the employee saying “he doesn’t pay your rent” referring to me. I got a bowl with barbacoa, 1 scoop of meat, which may have ‘looked’ generous because of the rice and beans underneath (which I had gotten extra of). I’m grateful for these guys working hard, but that was a shameful display of character, specifically from WILLY. The guy who served me is a good guy and did NOTHING wrong. I had to step in and stand up for him because WILLY is the manager (unfortunately).
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in Coral Gables located?
Chipotle Mexican Grill is located at 2235 SW 37th Ave, Miami, FL 33145, next to Chase Bank and across from Ross Dress for Less.
What are the Chipotle Coral Gables restaurant hours?
The restaurant is open daily from 10:45 AM until 11:59 PM.
Does Chipotle Mexican Grill in Coral Gables offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Coral Gables food online using an app?
Yes, you can order online via the Chipotle app available on the Apple App Store or through their website.
What type of food does Chipotle Mexican Grill serve?
Chipotle is a fast-casual restaurant chain known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does the Coral Gables Chipotle accept credit cards and offer gift cards?
Yes, the restaurant accepts credit cards and offers gift cards.
How can I contact Chipotle Mexican Grill Coral Gables for inquiries or feedback?
You can contact them via phone at +1 786-441-2385 or email at fl.1918.CoralGables@chipotle.com.
What are some notable nearby places to Chipotle Coral Gables that customers might visit?
Nearby notable places include Chase Bank, Ross Dress for Less, Pei Wei Asian Kitchen, and Toys "R" Us, which offer convenient banking, shopping, dining, and entertainment options.
Are there any beauty and spa services close to Chipotle Mexican Grill in Coral Gables?
Yes, several beauty and spa services are nearby, including Exhale Massage, Danilo Beauty Studio, Salón&spa Pelarte, and Ely's Nails & Beyond, perfect for customers looking to relax before or after dining.
Where can customers go for convenient banking after visiting Chipotle Coral Gables?
Customers can visit Chase Bank, conveniently located next to Chipotle Mexican Grill for their banking needs.