Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle West Kendall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,356 reviews
5 stars
684
4 stars
252
3 stars
90
2 stars
75
1 star
255
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant.
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, feeling they did not receive value for their money.
Food Quality
While some reviews praised the food, many others complained about cold meals, incorrect orders, and stale items.
Management Issues
Several reviews pointed to poor management and lack of staff training as contributing factors to the negative experiences.
- JMJacqueline Moreno3 days ago1.0Extremely small portions, barely any protein. And you pay so much for their food. 3 chefs or cajun grill would never do this. Horrible for the price and to get more chicken it’s 4 dollars extra. I’m sorry but no. I’m done with chipotle.
- MDMaria DíazNov 15, 20251.0It’s the closest to my house- and in the past few months whenever we have gone they always mess up our order, forget parts of our order and we have to return to the store to complain, it has happened 4 times by now. Never going back.
- MFMike FloresNov 10, 20251.0I asked for the fajitas (onions and peppers) and they say I have to wait 5 minutes, I said was ok and then like 10 minutes later thet say they will not do it. The server asked the manager and in a rude way she said "no hay" (don't have it) I have to take my cold bowl already and left
- GGGreyNov 7, 20251.0After the wet bag they gave me collapsed, I discovered that they had given me the smallest burrito I’ve ever seen in my life. And when I asked for them to remake it, they started giggling before asking their manager. Eventually they remade it only slightly bigger than the previous one, while forgetting to put Guac on the new burrito despite reading the ingredients that were written on the old burrito.
- LOLionel OlivoOct 26, 20251.0This chipotle is an embarrassment. Tables dirty uncaring employees and cold food. The service was prompt. Just about its only redeeming quality. For reference, i ordered a burrito bowl - steak. The only heat on this plate was from the hour sauce. The steak was cold as were the other ingredient - black beans and white rice. When I walked in All the employees were on the table to the right of the cashier. All tables dirty. I will not be coming back to the this location. Scott, before you tell me to submit via contact us, I’d rather help other nearby guests avoid this rather negative experience which is echoed by other reviews. Btw, employees are having long breaks with guests on the dining floor.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in West Kendall serve?
Chipotle Mexican Grill offers a customizable menu featuring Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 13612 SW 88th St, Miami?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:59 PM.
Can I order food online or for pickup at Chipotle West Kendall?
Yes, Chipotle West Kendall offers online ordering with both in-store pickup and delivery options available.
Does Chipotle Mexican Grill in West Kendall accommodate dietary preferences?
Yes, Chipotle follows “Food with Integrity” principles using wholesome ingredients without artificial colors, flavors, or preservatives and offers customizable meals to suit dietary preferences.
How can I contact Chipotle Mexican Grill in West Kendall?
You can call them at +1 305-408-4557 or email fl.0914.westkendall@chipotle.com for inquiries.
Does Chipotle West Kendall have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Where is Chipotle Mexican Grill located in relation to Starbucks and Staples?
Chipotle is located in a plaza that includes Starbucks and Staples, making it convenient to grab coffee or office supplies before or after your meal.
What other dining options are nearby Chipotle West Kendall?
Nearby dining options include Pei Wei Asian Kitchen, Cold Stone Creamery, and SUBWAY for a variety of Asian, dessert, and sandwich choices.
Are there financial services close to Chipotle in West Kendall?
Yes, there are Citi and Citibank branches nearby which offer banking and ATM services convenient for customers visiting the area.
What nearby places can enhance my visit to Chipotle Mexican Grill in West Kendall?
Nearby places like Kendall Lakes Office Park for work, ELLE Beauty Spa, SkinElixer Spa for relaxation, and UPS Access Point for package services may complement your visit to Chipotle.