Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle West Kendall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,379 reviews
5 stars
696
4 stars
257
3 stars
91
2 stars
76
1 star
259
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about extremely small portion sizes, often feeling cheated for the price paid.
Service Quality
Many reviews highlighted poor service, including rude staff, mistakes with orders, and a lack of attentiveness.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy dining area.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others reported cold or stale food.
LC
Liadys Lemus Casola
Feb 22, 2026
1.0
I’m extremely disappointed with my experience at this Chipotle location. The biggest issue was the portions. Chipotle is known for generous servings, but this location barely put any food in the bowl. When I politely asked for a normal portion, the employee gave me the smallest scoop possible and seemed irritated. I shouldn’t have to ask for the proper amount of food when I’m paying full price.
The service overall was poor. The staff seemed uninterested and acted bothered by simple requests. It felt rushed and unwelcoming.
On top of that, the restaurant itself was dirty. Several tables had leftover food, the drink station was sticky, and the floor looked like it hadn’t been properly cleaned.
Between the extremely small portions, bad service, and lack of cleanliness, this was a very disappointing visit. For the prices they charge, customers should at least receive the correct amount of food and a clean environment. I hope management takes this seriously and makes improvements.
TA
Tania Arguelles
Feb 22, 2026
3.0
Cada vez dan menos comida :(
JD
Joshua Mayorga (Datbombastic)
Feb 13, 2026
1.0
Do y'all just take advantage of elderly people here? My mother went to buy a burrito bowl asked for double protein chicken then mix up her bowl with another customers when she said it wasn't her bowl you ignore her stating they're all the same portion. Well I'm here looking at the bowl and didn't give double protein but y'all a quick to charge for it. Management has gone downhill and it's evidently obvious.
K3
KY 305GARAGE
Feb 7, 2026
1.0
Visited this location for the first time on 02/01/2026 at around 10:15 PM, the employees were super rude,served tiny portions and the food was lacking taste. Never coming back to this location ever again. STAY AWAY IF YOU VALUE YOUR TIME AND MONEY!!!!
JB
Jose Bautista
Jan 22, 2026
1.0
This location falls well below basic and much less acceptable service standards. In particular, my experience on the evening of January 22, 26, left me feeling unsatisfied, with the lack of food preparation where I and other guest waited about 15mins for chicken to be served, to the short-staff team where employees juggle several task while waiting on customers. I was further frustrated when my take out order was finally made and the cashier left my order in queue to replenish a side dish. Imagine how, waiting for a protein to be available, to finally being ready to paid and then the employee leaves for another 10mins. Unbelievable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in West Kendall serve?
Chipotle Mexican Grill offers a customizable menu featuring Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 13612 SW 88th St, Miami?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:59 PM.
Can I order food online or for pickup at Chipotle West Kendall?
Yes, Chipotle West Kendall offers online ordering with both in-store pickup and delivery options available.
Does Chipotle Mexican Grill in West Kendall accommodate dietary preferences?
Yes, Chipotle follows “Food with Integrity” principles using wholesome ingredients without artificial colors, flavors, or preservatives and offers customizable meals to suit dietary preferences.
How can I contact Chipotle Mexican Grill in West Kendall?
You can call them at +1 305-408-4557 or email fl.0914.westkendall@chipotle.com for inquiries.
Does Chipotle West Kendall have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Where is Chipotle Mexican Grill located in relation to Starbucks and Staples?
Chipotle is located in a plaza that includes Starbucks and Staples, making it convenient to grab coffee or office supplies before or after your meal.
What other dining options are nearby Chipotle West Kendall?
Nearby dining options include Pei Wei Asian Kitchen, Cold Stone Creamery, and SUBWAY for a variety of Asian, dessert, and sandwich choices.
Are there financial services close to Chipotle in West Kendall?
Yes, there are Citi and Citibank branches nearby which offer banking and ATM services convenient for customers visiting the area.
What nearby places can enhance my visit to Chipotle Mexican Grill in West Kendall?
Nearby places like Kendall Lakes Office Park for work, ELLE Beauty Spa, SkinElixer Spa for relaxation, and UPS Access Point for package services may complement your visit to Chipotle.
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