Chipotle Mexican Grill

Reviews

• JP

  Juan Pablo

  Nov 12, 2025
  1.0
  My visit at 9:39 p.m. (they close at 11 p.m.) was awful: • Missing Essential Ingredients: They were out of guacamole, pico de gallo, and cheese. It is unacceptable to run out of staples so early. • Minimal Portions: The servings were ridiculously small for the price. • Cleanliness: The store was dirty and neglected. The service is poor, they are always out of stock, and the location is unsanitary.
• TT

  Tony

  Nov 5, 2025
  1.0
  TODAY, NOVEMBER 05, 2025. I WAS DINING INSIDE THIS CHIPOTLE LOCATED AT SW 87th AV & 24th ST (Coral Way) MIAMI, around 5:15pm , I witnessed Abuse and Bullying from a Manager on a Female Customer that was ordering a SOFT TACO, when she approached the Cashier to pay, the Manager wanted to charge her Full Price, meaning $13 the Bowl price, he Claimed it was "HEAVY" meaning too much weight to be a SOFT TACO, HE WANTED TO CHARGE HER FOR A BOWL, she repeatedly said she'd ordered a Soft Taco $4 , and was not willing to pay the $13 for a BOWL she did not order, The Woman told the Manager, she didn't have the money to pay the $13 . At that moment the Manager PREFERRED to throw the BOWL TO THE TRASH BIN, I saw him do it. I was in Shock & disbelief and was breathing Deeply , to avoid getting involved. The Female was in Disbelief herself, seen the Managers actions. She ended Up Crying and Leaving without any Food. I will NEVER RETURN TO THIS LOCATION.. STORE OWNER OR GENERAL MANAGER NEEDS TO LOOK INTO THIS MANNNER. IT'S UNACCEPTABLE TO TREAT A CUSTOMER IN THIS MANNER , PERHAPS SOMEONE WAS CLEVER AND RECORDED THIS UNFORTUNATE INCIDENT.... -( WHEN THE EMPLOYEE THAT MADE THE SOFT TACO, PUT TOO LITTLE OR TOO MUCH ) IT IS NOT THE CUSTOMERS FAULT....... - MOST OF THE TIME, IN MY EXPERIENCE THEY BARELY PUT ANY PROTEIN, SO IN THIS INSTANCE IT WAS HEAVIER THAN SUPPOSED TO HAVE BEEN... AND MANAGER DECIDED TO TRASH THE FOOD.... SHAME ON HIM......
• HC

  h c

  Nov 4, 2025
  1.0
  The carne azada was cold and it tasted like liver meat or dog meat. Yuck! Who is the manager here? They need to hire someone new.
• AC

  Anhisha Cooper

  Oct 22, 2025
  1.0
  Went to this location as it’s the closest but notice it never has anything. They had no chicken, steak looked burnt and dried out. No lettuce, no pico. Mind you the staff was standing around talking to each other for a solid 2 minutes before acknowledging. Also prep and service line was filthy, food all over the counters etc.
• YR

  Yadneris Romero

  Oct 5, 2025
  2.0
  This Chipotle location is usually solid, convenient, clean, and most of the staff are friendly and professional. But there’s one recurring issue that’s hard to ignore. I always order pickup through the app, and there’s one employee, a heavyset Hispanic male, who seems to ration chicken like it’s coming out of his paycheck. Every time he makes my burrito bowl, I get about three tiny pieces of chicken buried under a mountain of rice. It’s honestly absurd. When any other employee prepares my order, the portions are perfectly reasonable, so this isn’t a “policy” issue, it’s a him issue. Chipotle isn’t cheap. When I’m paying nine dollars for a chicken bowl, I expect, at the very least, to receive chicken. Not a rice bowl with a side of disappointment. It feels like this employee knows pickup customers won’t see their food until they’re home, and uses that as a free pass to skimp on portions. To that employee: if you hate your job, just quit. Don’t make the rest of us pay for it, literally. To the owner or manager: please fix this. Until then, I’ll be getting my chicken bowls from the Chipotle in Flagler Park, where they actually serve chicken in the chicken bowls.

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