Chipotle Mexican Grill

2.4
700 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Midtown Miami is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3201 N Miami Ave, Miami, FL
33127, United States

Hours

Reviews

2.4
700 reviews
5 stars
174
4 stars
73
3 stars
30
2 stars
31
1 star
392

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.

Food Quality

Customers frequently reported inconsistent food quality, including small portions and missing ingredients, leading to dissatisfaction.

Cleanliness

Multiple reviews pointed out that the restaurant was often dirty and unkempt, with concerns about hygiene and overall maintenance.

Wait Times

Many customers experienced long wait times for their orders, both in-store and for online pickups, contributing to a negative dining experience.

Management Issues

Several reviews suggested that poor management and staffing decisions were at the root of many operational problems, including running out of key ingredients.
  • LG
    Lina Giraldo
    Nov 9, 2025
    1.0
    Every time I come to this chipotle I’m greeted by this rude lady who never has a good attitude and looks like she hates her job. I asked for double meat and I got a tiny scoop. When I asked if that was double she rolled her eyes and said yeah. I eat chipotle 3-4x a week I know what double meat looks like. Every time I’m disappointed more and more by this location. By the looks of it I’m not the only one, management just doesn’t wanna do anything about it.
  • NH
    naomi hayyim
    Nov 7, 2025
    1.0
    Genuinely the most miserable workers, I come here once a week and it’s the same everytime the workers hate their job and it showwwsss😭 rolling their eyes, making rude comments and they don’t even give you the accurate proportions
  • VY
    Venkat Vihaan Yelavaluri
    Nov 6, 2025
    1.0
    Worst chipotle I've been to by far. The staff are ignorant and brush you off. Out of important ingredients like white rice, steak, carne asada, and fajita veggies. When we asked for all salsa on our bowls, audible sighs were heard. Skimpy portions too. Would give it a 0.5/5.
  • FD
    Francisco Delgado
    Oct 28, 2025
    3.0
    Realmente cuando conocí por 1era vez Chipotle mi cabeza dijo wooooww🤯 que buen lugar para comer bien y a un muy buen costo $ eso fue en la meca del mundo New York puntualmente en el Downtown de Manhattan allá por el año 2009 y me he mantenido fiel como ellos mantienen fiel su calidad o bueno casi, lo que digo ahora en 2025 es que hay ciertas cosas ciertos actos que los baja un poco del nivel alto cuando los conocí, los locales ahora muchas veces lucen sucios desordenados totalmente a como cuando lucían el día que los conocí en Manhattan casi que muy sobrios pero elegantes, limpios ordenados y hasta algo Fashion, hoy lucen como lo describi antes, deberían tomar precauciones y sobre todo corregir las fallas, una de ellas es que el personal que atiende no debería manipular la comida sin portar mascarillas tapa bocas ya que siempre hablan encima de la comida que nos servimos. Corrijan las fallas y vuelvan a ser 5 estrellas.
  • JM
    Jayla Mack
    Oct 25, 2025
    1.0
    BABESSSSSSS black girl green glasses speak Spanish??? BAD ENERGYYYY you only ringing people up?????? thennnn no communication idk if they just went on a hiring spree or what everybody confused. I can say there's one lady very short black hair she's the only one that was trying!! you can see she's not in the mood but she didn't let that stop her from giving good customer service!! she was making the food and when it ran out she was remaking it / getting it prepared herself. do bettteerrrr

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Midtown Miami offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 3201 N Miami Ave?

The restaurant is open daily from 10:45 AM until 11:59 PM.