Chipotle Mexican Grill

2.4
713 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Midtown Miami is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3201 N Miami Ave, Miami, FL
33127, United States

Hours

Reviews

2.4
713 reviews
5 stars
177
4 stars
73
3 stars
30
2 stars
31
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers experiencing poor service and negative attitudes from employees.

Food Quality

Customers frequently reported issues with food quality, including cold meals, small portions, and missing ingredients, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty and unkempt, with complaints about unsanitary conditions both inside and outside the establishment.

Management Issues

Many reviews pointed to poor management and staffing problems, including inadequate staffing during busy hours and failure to address customer complaints.
  • RL
    Ryan Lagos
    Jan 5, 2026
    5.0
    Lady was really nice and started convo with me. Others had no attitude and gave good servings unlike most places
  • AS
    Alejandra Seyfarth
    Dec 28, 2025
    1.0
    Malísimo. Tenía ganas de probar la marca y fui con mi familia. Comimos carne asada y burritos. Muy desagradable comer la carne y el arroz frío, además de la carne dura, incomible, para beber solo había cerveza o gaseosas de expender. El lugar sucio, la atención desagradable salvo por un chico latino. Acá estamos todos con desarreglo estomacal, que decepción!!!
  • BS
    Benjamin Otero Seyfarth
    Dec 28, 2025
    1.0
    The food was cold and the service was bad
  • SB
    Sitaraman Balaraman
    Dec 23, 2025
    1.0
    I should give zero stars . The staffs are extremely rude. They ran out of veggie fajita in the afternoon and were reluctant to make fresh…the staff behaves as if they are giving the food for free
  • GD
    Gimena Rojas Derka
    Dec 4, 2025
    1.0
    La comida del lugar es buena, lástima la atención al cliente que es terriblemente mala. En mi caso pedí algo y me dieron otra cosa al momento que me estaban sirviendo, le dije que yo no quería eso si me podían cambiar y la que me atendía no quiso cambiarme el bowl siguió atendiendo a las otras personas, me hizo caras y me ignoró por completo. Por suerte otra trabajadora me lo hizo de vuelta como yo realmente lo quería.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Midtown Miami offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 3201 N Miami Ave?

The restaurant is open daily from 10:45 AM until 11:59 PM.