Chipotle Mexican Grill

Reviews

• LL

  Lilka

  6 days ago
  1.0
  ⸻ I’m disappointed with my recent visit to Chipotle. I ordered the Build Your Own Tacos meal, but instead of receiving it in the usual box, it was wrapped in aluminum foil, which was inconvenient and didn’t look presentable. Additionally, the meal was supposed to include mini nachos, but they were missing from my order. This experience was frustrating, and I hope more attention will be given to order accuracy and presentation in the future.
• LG

  Luana Gaona

  Feb 23, 2026
  1.0
  I’m extremely upset about the way we were treated at Chipotle. The service was terrible and the attitude was even worse. DESTINY serving us was rude, dismissive, and clearly did not care at all. On top of that, she barely put any food in my bowl. It wasn’t even halfway filled. For how much Chipotle charges, that is completely unacceptable and honestly felt intentional. If someone has that kind of attitude, they should not be working in customer service. We were polite and did nothing to deserve that kind of treatment. This location seriously needs better staff because this experience was ridiculous. I love Chipotle, but this was beyond disappointing. I will not be coming back.
• AB

  Anil B.

  Feb 16, 2026
  5.0
  ⭐⭐⭐⭐⭐ Had a great experience at the Midtown Chipotle Mexican Grill! Fab took care of us and was incredibly friendly, patient, and professional throughout our visit. The service felt genuine and welcoming, and she made sure everything was perfect with our order. It’s always nice to meet someone who clearly enjoys helping customers. Thank you Fab for making our meal even better — we’ll definitely be coming back!
• GF

  GetLikeMe FuckLikeMe

  Feb 15, 2026
  5.0
  I was here this morning and witness the employees two to be exact having to deal with not one but two rude customers. One guy who thinks he macho took it upon himself from what I could hear to open the door for other customers when it’s not his place and the second person a man with a child had the nerve to jump into something that did not oregano to him and he had a child and to goto the point to threaten a female employee shows what kind of man you are. The public service or security guard didn’t do nothing and the police didn’t do nothing either. The two ladies who stood their ground I applaud yall cause yall do not have to deal with rude customers. I have been coming here for a while and these two ladies are always polite and doing more than others. All they were trying to explain is though it was time to open doors they were short staffed and to give them a little more time to set up and get prepared. If you can’t do that then don’t come out to eat early
• RD

  Ruben Dayev

  Feb 7, 2026
  1.0
  Every night is the same thing with this place they run out of stuff and they don’t wanna remake it by 11 PM. You have 3or 4 items missing from the options that you’re supposed to pick from like brown rice, fajita vegetables or guacamole and they don’t care to remake it instead of catching attitude. This is beyond ridiculous because I already spoke to the manager about this a few times and they know who I am and they still keep doing the same thing for months on in and corporate needs to look into this because this is a franchise and they need to stop operating like this just to save some food I was under the impression that customer satisfaction is the number one?! I guess I was wrong.

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