Checkers

Reviews

• CT

  Cindy Torres

  5 days ago
  5.0
  Amazing food and service! Never a bad time at Checkers!
• DL

  David Lewkowicz

  Nov 5, 2025
  5.0
  I wanna say that I just came in and Ernest’s and Nyteisha Help me out and they were amazing. They gave me phenomenal service and the food was phenomenal. You gotta come to
• TL

  Tj Lynn

  Oct 19, 2025
  3.0
  Nyteish G, was the only person working in there but she did amazing job she had wonderful customer service and amazing manners
• ME

  Metin Eroğlu

  Oct 12, 2025
  1.0
  Subject: Repeated Refusal to Take Orders Before Closing Time – 1782 NW 36th St, Miami, FL Dear Checkers Customer Service, I am writing to report an issue that occurred today, October 12, 2025, at your location at 1782 NW 36th St, Miami, FL 33142. I arrived at the drive-thru around 3:50 AM to place an order. According to your posted hours, this location closes at 4:00 AM. The ordering system was still active, and I was ready to order. However, the employee on duty told me to “wait” while they served another customer outside. They intentionally delayed my order until after 4:00 AM, at which point they said the store was closed and refused to take my order. This is not the first time this has happened — the same employee did the exact same thing in previous weeks, deliberately waiting until 4:00 AM to deny service. This behavior is unfair to customers who arrive before closing time and reflects poorly on the Checkers brand. I kindly ask that this incident be reviewed and that appropriate action be taken to ensure customers are treated fairly when arriving before closing. Thank you for your attention to this matter. Sincerely,
• KC

  Keep it Cute

  Oct 3, 2025
  1.0
  We placed two separate orders through DoorDash from Checkers, and both experiences were completely unacceptable. The first DoorDash driver stole our entire meal and cancelled the order after pickup. We were forced to reorder, which already caused a delay and inconvenience after a long day of travel. For the second order, we purchased a Big Buford meal (customized) and a Classic Burger meal (customized). The total for this order was $30.83. The DoorDash driver claimed to have picked up the correct order, but the restaurant handed him the wrong order. What we received was two Classic Burgers with random additions we did not request — no Big Buford at all. Our fountain drinks were flat. The restaurant is only 3.8 miles away from the Marriott, where we are currently staying. This should have been a quick and simple delivery. Instead, we are now hungry, frustrated, and stuck with no correct meal after paying nearly $31. This level of incompetence and lack of care is appalling. Whoever is responsible for managing this Checkers location should be held accountable. Both the DoorDash delivery process and the restaurant’s quality control completely failed. We expect a full refund for the $30.83 order and appropriate follow-up to ensure this is addressed. This experience was a travesty and absolutely unacceptable for paying customers. I will be contacting Corporate, we travel to this hotel often and this is not the first time this has occurred.

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