Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous reviews highlighted extremely poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Food Quality
Many customers complained about the food being greasy, cold, or not fresh, with several stating it was inedible.
Cleanliness
Several reviews mentioned unsanitary conditions and poor hygiene practices among staff, contributing to a negative dining experience.
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, leading to dissatisfaction.
Positive Notes
Despite the negative feedback, some customers praised the food quality and the efficiency of the new automated ordering system.
CM
Casper Mfff
Dec 30, 2025
1.0
Horrible customer service they got their customer looking goofy
EC
Empire Club
Dec 9, 2025
2.0
What more can I say? It's checkers....
MM
Micheal Mckenzie
Dec 9, 2025
5.0
Love the robot Ai taking the orders
VF
Venicia Folsom
Dec 6, 2025
1.0
I wish I could give zero stars…… Based on the reviews I’ve read……..somebody need to step up and re evaluate everything about this location. To whoever is buying food from here, let this be your LAST time & hopefully you see the comments before you spend your money. I would NEVER EVER eat/drink from here. If you have employees with horrendous personal hygiene, it’s a NO THANK YOU for me. This is why we have to eat at home. This is sickening
TT
Tony tripp
Nov 12, 2025
1.0
Very rude young black girl . Has no people skills . The place was empty and she was eating food out of the bin . No manners or respect…
What are the regular operating hours for Checkers at 18100 NW 2nd Ave in Miami, FL?
Checkers is open from 10:00 AM to 5:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 6:00 AM on Friday and Saturday.
Does Checkers offer drive-thru and take-out services?
Yes, Checkers provides both drive-thru and take-out services for customer convenience.
Can I order Checkers food online for delivery?
Yes, you can order food for delivery through Checkers' online platform at https://order.checkersandrallys.com/menu/5353-2nd-avenue or via DoorDash store 307407.
What are some popular menu items at Checkers?
Checkers is known for its Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What payment methods are accepted at Checkers?
Checkers accepts American Express, Cash, Checks, MasterCard, and Visa.
What is the dress code when visiting Checkers?
The attire at Checkers is casual.
Is there any safety protocol at Checkers in response to COVID-19?
Yes, Checkers has enclosed kitchens, limited personal contact ordering options, limited dining room access, and strict hygiene policies including frequent handwashing and glove usage.
Which nearby beauty salons can customers visit before or after dining at Checkers?
Customers can visit nearby beauty spots like Prestige Beauty Salon, Lovely Nails, Nu Nation Inc., Xquistebeauties, and Lashed And Lovely Beauty Lounge near Checkers.
What nearby restaurants are close to Checkers for customers interested in exploring more dining options?
Nearby dining options include Kreyol Kitchen (Caribbean cuisine), Rincon Latino (Dominican and Caribbean), La Caridad Cafeteria (Cuban restaurant), Cecibon (American), and Dolphins Restaurant & Lounge (Caribbean and lounge).
Are there convenient places to shop near Checkers at 18100 NW 2nd Ave?
Yes, nearby stores include Clover Leaf Beauty Supply, Make Me Certified Boutique for women's clothing, Boost Mobile and Metro by T-Mobile for mobile phone needs, and Top Notch Cigars and VIP Cigar Lounge for tobacco and liquor.