As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed reviews on food quality; some customers enjoyed the fries and certain sandwiches, while others reported issues like cold, soggy burgers and moldy buns.
Customer Service
Numerous complaints about rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Value for Money
Customers noted that while the prices are low, the quality of food often does not meet expectations, leading to disappointment.
Ordering Experience
Feedback on the automated ordering system was mixed; some found it convenient while others preferred human interaction.
LK
Laura Klein
5 days ago
5.0
Best burgers, best value, hands down!
NH
Nádia Hommerding
Nov 13, 2025
5.0
Their strawberry shake is the best!
VR
Valentina Rincón
Nov 7, 2025
1.0
I came here to pick up a DoorDash order, and how is it possible that when I walk in, they’re just on their phones? The girl who attended me didn’t even greet me or say anything like “How can I help you?”absolutely nothing. I told her the name for the order, and as I was about to leave, she said to me, “Don’t steal it, confirm it.”
That was literally the only thing she said to me the whole time I was there. First of all, who does she think she is to talk to someone like that? I always confirm my orders because I know some dashers do steal them, and I get that point. But her attitude was completely out of line, and she was really rude. If you don’t like your job, kid, then don’t do it but don’t ruin customer service and someone else’s day because of it
TT
TheFinalBoss
Nov 3, 2025
2.0
Cheap yet still fills expensive for what you get. Nostalgia got the better of me. Possibly some of the worse burgers I've had in awhile. Burgers taste like cheap beef. Fries aren't as good as I remember either.
IG
Isa Your Miami guide
Oct 30, 2025
5.0
The staff is are nice. Every time I gone to this store always see them washing there hands and cleaning which is amazing. Food is always fresh.