Charleys Cheesesteaks

4.1
905 reviews

About

Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Charleys Cheesesteaks
11401 NW 12th St., FC106, Miami, FL
33172, United States

Hours

Reviews

4.1
684 reviews
5 stars
349
4 stars
172
3 stars
83
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the food quality, citing bland flavors, incorrect orders, and unsatisfactory preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mishandling of orders.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received, with some mentioning feeling scammed.

Atmosphere

The dining experience was often described as lacking, with some customers noting the food court setting and distractions from staff.

Positive Highlights

Despite the negative feedback, some customers praised specific menu items and the friendliness of certain staff members.
  • MD
    Maria Diaz
    Oct 17, 2025
    1.0
    Pedí un chicken phili con champiñones, cebolla y pimenton tal como dice la oferta en la pizarra y lo que recibí fue pollo con lechuga, tomato y queso. Pregunté a la persona que me entrego el pedido: dónde estaban los champiñones, cebolla y pimenton y me comentó que lo ponian al momento de coconar, pero nunca aparecieron los champinones y pimenton. Ni el sabor. Deben ser más cuidadosos en la preparation y no engañada a los clientes
  • GF
    Gonzalo Figueroa
    Aug 18, 2025
    4.0
    Muy bueno para comer. Recomendable.
  • PV
    Pedro Vergani
    Jul 29, 2025
    3.0
    Atmosphere??? Is a food court! Let's talk about food. If wasn't for the mayonnaise, the sandwich has no taste. Totally and completely disappointed. A meal for a lifetime, one and nevermore. Over priced, plus tip, I have no idea why and tax.
  • GG
    Guillaume
    Jul 27, 2025
    1.0
    c’est mauvais, est-ce réellement de la viande et si oui est-ce du rat ou du boeuf très bonne question. les frites aux bacons sont bonnes par contre.
  • DD
    Dion Darling
    Nov 5, 2019
    4.0
    This is the place if you like steak

Frequently Asked Questions About Charleys Cheesesteaks

What are the operating hours for Charleys Cheesesteaks at Dolphin Mall?

Charleys Cheesesteaks is open daily with hours from 10:00 AM to 9:00 PM Monday through Saturday, and 11:00 AM to 8:00 PM on Sunday.

Does Charleys Cheesesteaks offer delivery service?

Delivery service is not available; the delivery option is closed all week.