Customers frequently reported extremely slow service, particularly for pickup orders, with many experiencing long wait times.
Portion Sizes
Several reviews mentioned dissatisfaction with the portion sizes, particularly for proteins, which were described as small and insufficient.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitudes and lack of professionalism.
Food Quality
The food was generally praised for its freshness and flavor, although some customers noted inconsistencies in preparation and presentation.
Customer Experience
Many customers expressed frustration with order accuracy and the chaotic nature of the service, particularly during busy times.
SW
Simon W
2 days ago
2.0
plan to arrive earliest 15 to 30min after scheduled pickup time during lunch hours. they extremely rarely get it done on time. very annoying to show up there and to wait. the worst i ever had was 1 hour (!) delay. tens of people usually waiting to pickup their food, sometimes you cant even get in.
also not recommended to go to order, since the line is ridiculous and for sure it takes at least 20min if not more until it is your turn to order/pay
the food, portions and price are very good. staff is nice too and try their best, but they are understaffed
2 stars for this terrible pickup experience
BR
Brandyn Rowlinson
5 days ago
5.0
Best spot around guys. The owner personally hooked me up and got it done. Anywhere in Miami doesn’t compare. Komodo service sucks compares to this place
NN
Nelson
Feb 25, 2026
5.0
Me encanto la experiencia la manager de turno muy amable me explico todo, se tomó el tiempo de hacer que mi experiencia anoche fuese genial, sin duda valió la pena esperar un poco en la fila
CM
Cesar Menendez
Feb 24, 2026
1.0
The food quality is very good and I know because how it sits in my stomach that may sound funny ...but the management is not very good they seem to be out of brown rice a lot... And that seems to be poor planning..
the line is very slow at least 20 the 30 minutes online and then to find out they're out of brown rice which is not very good there's definitely room for improvement...
MO
Matthew O'Donnell
Feb 23, 2026
1.0
service is horrible. they had my order ready 40 minutes after the expected pick up time, and the order was completely wrong. when i asked the staff to correct the order, they were so unpleasant towards me
CAVA is a fast-casual Mediterranean restaurant that offers customizable greens + grains bowls, salads, and pitas.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:00 PM, but it is closed on November 27, December 24, and December 25, 2025.
Where is CAVA located?
CAVA is located at 801 Brickell Avenue, Miami, FL 33131, USA.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout options.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Is CAVA family-friendly and do they have a children's menu?
Yes, CAVA welcomes families and has a children's menu available.
Does CAVA cater to vegetarian and organic food preferences?
Yes, CAVA serves vegetarian and organic food options.
What apps are available for ordering from CAVA?
CAVA has mobile apps available on both Android and iOS platforms for easy ordering and loyalty rewards.
What are some nearby places of interest around CAVA?
Nearby places include Komodo Miami (Asian/Chinese restaurant), Conscious Certified Hotels, and Z_Events (event planning and accommodation services).
How can nearby places like Komodo Miami enhance my visit to CAVA?
You can enjoy a diverse dining experience by visiting Komodo Miami before or after your meal at CAVA, making your visit to Brickell Avenue a culinary adventure.
Are there any nearby services near CAVA that might be useful to customers?
Yes, nearby services include Robert Half (employment agencies), RBC Wealth Management Branch - Miami, and the Thriving Center of Psychology, which could be convenient for visitors combining dining with business or appointments.