Burger King

3.5
419 reviews
Burger with fries and coca-cola
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Business Details

20505 Old Cutler Rd, Miami, FL
33189, United States
(305) 233-6915
https://burgerking.com/
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About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 20505 Old Cutler Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Miami, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
20505 Old Cutler Rd, Miami, FL
33189, United States

Hours

Reviews

3.5
419 reviews
5 stars
179
4 stars
81
3 stars
45
2 stars
18
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and slow service, particularly during late hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and concerns about pest presence.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for poor customer service and lack of training.

Operational Hours

Customers expressed frustration over incorrect posted hours and the restaurant being closed when expected to be open.
  • RG
    Rodrigo Gallardo
    Nov 10, 2025
    1.0
    TERRIBLE. Poor quality, service, everything is just bad. They give the wrong food, or charge you for food they don’t have and don’t offer a refund. Please just shut this place down already!
  • MG
    Mark Grenet
    Nov 1, 2025
    1.0
    Isdemy or however you spell her name (the shift manager) is the worst human being on the planet. I went in and ordered breakfast on the kiosk. I ordered for take out. That lady puts my food on a tray and I tell her that it’s to go and since I said that she had the nastiest attitude I’ve ever seen. When I got my food I wanted to ask what her name was and her back was facing me and she showed me the back of her hand telling me to hold on. I had to get her name from another employee. I went back after finishing my food because my sausage egg and cheese croissant had no egg. When I went back I asked for a refund and she’s telling me that what I ordered was wrong and she’s saying its the system and whatever. I showed her my receipt that said sausage egg and cheese and she still didn’t understand. She speaks no English. I guarantee if you ask for her papers she’s not gonna have any. Replace her immediately.
  • JA
    Jessica Alvarez-Ducos
    Oct 21, 2025
    1.0
    A picture is worth 1,000 words. I will just leave this here.
  • LC
    Loandy loaces Chagime
    Oct 1, 2025
    5.0
    Exelente
  • QD
    Quanda Dupree
    Sep 23, 2025
    1.0
    I ordered a whopper with the meat on the side as I don't eat meat but the rest is great. The young lady taking the order confirmed she understood the assignment. Why did the guy hand me a bag with the bun, meat, veggies all in seperate wrappings. BRAH! WHAT DID YOU JUST SAY? I got a refund and skipped dinner that night. I was really bothered by the lack of common sense.
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Frequently Asked Questions About Burger King

Where is the Burger King restaurant located?

The Burger King restaurant is located at 20505 Old Cutler Rd, Miami, FL 33189.

What are the operating hours for Burger King at this location?

Burger King is open daily from 6:00 AM to 2:00 AM, with special holiday hours on November 27 (6:00 AM to 2:00 PM) and December 25 (6:00 AM to 8:00 PM).