Burger King

3.9
1166 reviews
Burger with fries and coca-cola

About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 11200 S W 137th Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Miami, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
11200 S W 137th Ave, Miami, FL
33186, United States

Hours

Reviews

3.9
1,166 reviews
5 stars
616
4 stars
191
3 stars
125
2 stars
60
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Phyllis received numerous accolades for her exceptional customer service, with many customers highlighting her friendliness and attentiveness.

Food Quality

Several reviews mentioned issues with food quality, including cold and poorly prepared items, while others praised the freshness and taste of certain menu items.

Service Speed

Customers frequently complained about slow service, particularly at the drive-thru, with long wait times reported.

Staff Attitude

Mixed feedback on staff attitude; while some employees were described as friendly and professional, others were noted for being rude or unhelpful.

Cleanliness

The cleanliness of the location received positive remarks, although some customers reported dirty tables and unsanitary conditions.
  • JV
    Janelle Ventura
    Nov 16, 2025
    1.0
    Horrible service. The female “manager” there seems like a terrible leader to the young employees. I arrived at Burger King; the drive-thru was closed, so I went inside. No one was at the register for some time so I had to use the self-service device to order. The computer prints my receipt, no ink = blank receipt. Then I was paying in cash, so I ended up having to pay at the register anyway. Honestly, I feel like I could have gotten away without paying because it was such a disaster in there. Everyone is running around like a chicken without a head. The manager was not paying attention to the workers who needed assistance. Anyway, I go to pay and then the kid says he doesn't have singles. He tried to get the manager's attention, but she was in her own world passing out orders. The poor kids look so lost and miserable. Another employee mentioned that he hated this job and is planning to quit. I told him, “I can tell”. Then, I go to get my drink. No ice in the machine. Now I have to bother the chickens again. They get me some ice. I come back for my food when they call me, and stuff is missing. Mind you, this is coming from the manager who is navigating/supervising this last step of checking and passing out the orders. Fast food? I think not. I was there probably a minimum of 15-20 minutes. And it wasn't even a good atmosphere at least. The place was a mess and like I said things were not being maintained and refilled etc. Very inconvenient. Won't be coming here anymore unless I absolutely have to.
  • MF
    Maria Fiad
    Nov 13, 2025
    3.0
    I went through the drive-thru and they were having problems with their computers. They were also training people. The wait was longer than usual but the staff was very nice. They made an error in the order by giving me chicken sandwich instead of a jr. Whopper, but I didn't notice it till I was already home. The food was hot, but. The chicken sandwich was rather dry.
  • RM
    Robert Medero
    Nov 12, 2025
    1.0
    Service was not great. Cold food and melted ice on the drinks
  • CC
    Carl
    Oct 28, 2025
    1.0
    Came down here to eat with the family only to hear a loud sigh from an employee after asking for napkins. No manager on site to manage what appears to be a very young uneducated group of individuals.
  • DO
    Dylan Oliva
    Oct 28, 2025
    5.0
    I honestly wish all fast food staff was as good as some of the team at this location. I’ve never written a review but man do they deserve one. Troy and Phyllis are truly amazing.

Frequently Asked Questions About Burger King

Where is the Burger King located in Miami, FL?

The Burger King is located at 11200 S W 137th Ave, Miami, FL 33186.

What are the operating hours for Burger King at 11200 S W 137th Ave?

Burger King is open 24 hours every day, from 00:00 to 23:59.