Numerous reviews highlighted slow and inattentive service, with many customers waiting excessively long to be seated or served.
Food Quality
While some customers enjoyed the food, others reported issues such as cold or overcooked wings, and complaints about the quality of sides like moldy celery.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Multiple customers noted that the restaurant appeared dirty and poorly maintained, which detracted from their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
JS
John Smith
Dec 29, 2025
4.0
Typical wings and burgers. Nothing special but always consistent. Carlos was on spot with the beers! Made the day of shopping with the wife a lot better!
VP
Valerie Pedraza
Dec 29, 2025
1.0
To start the hostess looked annoyed we walked up. She sat us without saying a word. We never received service once sat. I clocked it, we sat for over 12 minutes with ZERO service. We left. I’m not sure how this restaurant has survived in this location. Because all the other restaurants on the other side of the courtyard area had super friendly and outgoing host offering you tables wanting to show you their menu, wanting your service to come in. We were exhausted after shopping all day though so we went back to our hotel and DoorDash Starbucks & McDonald’s and honestly, that was a hit.
DC
dulce cuadra
Dec 28, 2025
1.0
I placed an online order that was supposed to be ready by 6:20 PM. I arrived around 6:30, and at 6:40 I was told it would take another 40 minutes for my food to be ready. If the kitchen is that backed up, accurate pickup times should be given. This defeats the purpose of ordering ahead.
JB
Jae Knows Best
Dec 21, 2025
1.0
⭐️⭐️ 2/5 Stars
What happened to Buffalo Wild Wings?
I came here on a football Sunday with my family to watch games, have some drinks, and enjoy a casual sports bar atmosphere. Unfortunately, that is not what we experienced.
Service:
I walked in around 12:30 PM on a football Sunday and there was no host, no greeting, and almost no one inside. After standing at the entrance for two to three minutes with no acknowledgment, we ended up seating ourselves since there was only one other group in the restaurant.
About five minutes later, I finally saw the host, so I walked up to let him know we had seated ourselves and to ask for menus.
It then took another 15 minutes before a waiter came to our table. He looked like he clearly did not want to be there and didn’t write down any of our order. About 20 minutes later, we received only half of what we ordered. Unsurprisingly, the rest had been forgotten. He then informed us that he was going home and someone else would be taking over our table.
After asking two different employees who our new server was, we finally met her 10 to 15 minutes later. To her credit, she did a better job than the first server.
I ordered one of their espresso martinis, which are promoted all over the menus and throughout the restaurant, only to be told they didn’t have any martini glasses. At the time, the restaurant was nearly empty. It’s confusing how a sports bar actively promoting martinis doesn’t have the glassware to serve them.
Food took an extremely long time to come out. Even appetizers took close to 30 minutes. We were told the kitchen was backed up, despite there being maybe 10 to 20 people in the entire restaurant. I can’t imagine how this place functions when it’s actually busy.
Food:
The food was fine. Typical sports bar food. Nothing stood out as great, but nothing was terrible either.
Overall:
This experience was disappointing, especially for a football Sunday. Slow service, poor organization, and long wait times overshadowed what should be a simple, enjoyable sports bar visit. Buffalo Wild Wings used to be a reliable spot for games and casual dining, but based on this visit, it’s clearly gone downhill.
YS
Yamelis Segovia
Dec 21, 2025
1.0
Este lugar no regreso más pasé pasé 30 minutos senta y nadie me atendió pues me pasé a la barra y otros 20 minutos más para que me atendieran pedí una jarra de cerveza y unas alas de pollo mis alas de pollo demoraron una hora y cuando las trajeron llegaron fría la verdad la atención es pésima no regreso más no vale la pena venir a este lugar
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Miami?
Buffalo Wild Wings is located at 11401 NW 12th Street, Ste E526, Miami, FL 33172.
What are the opening hours of Buffalo Wild Wings?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday, and stays open later on Friday and Saturday until 1:00 AM to 2:00 AM, and similarly on Sunday until 2:00 AM.
Is Buffalo Wild Wings currently open?
Buffalo Wild Wings is currently open and operational.
How can I contact Buffalo Wild Wings?
You can reach Buffalo Wild Wings at +1 305-513-2660.
Does Buffalo Wild Wings offer takeout service?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
Which nearby restaurants can I visit before or after Buffalo Wild Wings?
Nearby restaurants include Metropol at Dolphin Mall (Puerto Rican cuisine), Metropol Restaurant & Bar (Cuban cuisine), TGI Fridays, Kobe Steakhouse Dolphin Mall (Sushi and Asian cuisine), Texas de Brazil, and Johnny Rockets (burgers).
Are there any nearby entertainment options close to Buffalo Wild Wings?
Yes, CMX Cinemas is nearby, providing a movie theater experience you might enjoy before or after your meal.
Where can I find nearby bars or lounges close to Buffalo Wild Wings?
You can visit Let’s Make a Daiquiri (cocktail bar), Brewville Bars (beer garden), or Pulse Lounge Miami for a variety of bar and lounge experiences near Buffalo Wild Wings.
Are there shopping options near Buffalo Wild Wings?
Yes, there are several nearby stores including Wolverine World Wide and Chacos (shoe stores), Godiva Chocolatier, Vitamin World (health supplements), Converse Store, Toys"R"Us, and The Children’s Place Outlet for retail and specialty shopping.