Customers generally praised the coffee, with many highlighting specific drinks like the pistachio frappe and Spanish latte as exceptional.
Customer Service
The staff, particularly Abner, received numerous compliments for their friendliness, attentiveness, and personalized service.
Atmosphere
The café is noted for its cozy and welcoming vibe, making it a great spot for working or relaxing.
Pricing Concerns
Some customers expressed dissatisfaction with the high prices and additional service fees, feeling that the value did not match the cost.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor service and disappointing coffee quality, indicating inconsistency.
AM
Anthony Montenegro
4 days ago
5.0
Really cozy spot to chill at with a nice atmosphere, plus the prices for the drinks weren't too bad. Two workers named Talia and Jose did a great job at making me feel welcomed. They seemed like pleasant people. I definitely wouldn't come mind coming back here
SA
Shyan Anthony
Feb 25, 2026
5.0
They were super friendly and very fast working the place is very chill and quiet very easy to talk their food and drinks are extremely good. The customer service was amazing, I personally love the chai tea the most. And I highly recommend this place
BW
brian wallace
Feb 22, 2026
5.0
Love this place. Coffee is great and reasonably priced ($7 for a giant iced latte, crazy) Staff are very friendly, they actually enjoy what they do. Vibe is cozy, AC is cold, seats are comfy with outlets everywhere. I stop by whenever i'm in the neighborhood.
EL
Emily LaBar
Feb 16, 2026
5.0
Our family just had a delicious breakfast at Black Sheep. We tried a variety of the waffles, with the Norwegian Classic being our absolute favorite! Cheese and jelly wrapped up in a freshly made to order warm waffle is the best. The service was also incredible. Abner and Jose took such good care of us, recommending their favorite waffle combinations and making sure we had everything during our meal. We truly had the best time and a delicious meal here! High recommend!
KC
Kristy Cabrera
Feb 7, 2026
1.0
A premium coffee house, premium prices and customer service for a $0 value. First time coming here, and I could not believe how subpar the customer service was. I observed the barista spill my drink in front of me and the only solution was to top off the milk. Despite my persistence to have the drink remade, their only solution was to re-fill with milk. I did not pay almost $10 for steamed milk. This was not the solution, I know Starbucks across the street would have gladly remade it for their error. At the end of our meal, I thought the store would own up to their mistake but instead the free coupon for coffee was long expired. Honestly, I recommend going just 2 more minutes down US1 and visit Ophelia's. It may be little food truck, but the service and quality was superior at a better value.
Frequently Asked Questions About Black Sheep Coffee
What type of coffee and food does Black Sheep Coffee serve?
Black Sheep Coffee serves specialty grade coffees and offers meals including breakfast and lunch, featuring items like waffles.
What are the opening hours of Black Sheep Coffee?
Black Sheep Coffee is open Monday to Thursday and on Saturday and Sunday from 6:00 AM to 10:00 PM, and on Friday from 5:00 AM to 10:00 PM.
Is Black Sheep Coffee dog-friendly?
Yes, Black Sheep Coffee is dog-friendly and welcomes dogs in their cafes.
Does Black Sheep Coffee offer outdoor seating and wheelchair accessibility?
Yes, Black Sheep Coffee offers outdoor seating and has wheelchair accessible entrances, parking, and restrooms.
What payment options are accepted at Black Sheep Coffee?
Black Sheep Coffee accepts American Express, Android Pay, Apple Pay, Diners Club, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Can customers order Black Sheep Coffee online or via an app?
Yes, customers can order online through their website or use the Black Sheep Coffee app available on Android and iOS.
Is Black Sheep Coffee located near public transportation?
Yes, it is close to Coconut Grove Station, MDT Metrorail - Coconut Grove Station, and Miami Dade Metrorail Transit, which makes it easy to reach via train or metro.
What nearby stores can customers visit before or after their coffee at Black Sheep?
Nearby stores include Total Wine and More, Five Below, and Target, offering options for shopping and entertainment before or after visiting.
Are there nearby dining options around Black Sheep Coffee?
Yes, customers can find nearby dining at Chipotle Mexican Grill, Panera Bread, and Enya Asian Bistro for a variety of food choices.
If I have pets, is there a pet-related service near Black Sheep Coffee?
Yes, Woof Gang Bakery & Grooming Grove Central is nearby, offering grooming and pet supplies for your furry friends.
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