While many customers praised the friendly and attentive service from staff members like Carolina, there were significant complaints about rude and unprofessional behavior from some employees.
Food Quality
The bagels and food received high marks for being delicious and authentic, with many customers calling them the best in Miami.
Management Changes
Recent management changes have been noted positively, with customers expressing hope for improved service and overall experience.
Inconsistency
Several reviews highlighted issues with order accuracy and food preparation, indicating a need for more consistent quality control.
KF
Katherine Ford
5 days ago
5.0
One of our favorite spots
Everything is good fresh and the workers are all very nice
MS
Moshe Spetner
Jan 5, 2026
5.0
Best bagels in town, and the greatest service. Carolina took care of my order very nicely.
SS
Sean
Jan 2, 2026
5.0
Really delicious bagels great selection of a lot of different flavors Carolina was very nice and personable at the register this is my go to bagel spot
LB
Larry Buckman
Dec 29, 2025
5.0
Loved the bagels and eggs there 😋 highly recommend. Friendly staff as well, super fresh food!!
JG
Jonathan Gruner
Dec 18, 2025
1.0
Horrible service. They always are late on my mobile order and half the time I walk out and realize later they forgot to add lettuce or they missed an item.