Carolina received numerous praises for her friendly and attentive service, while some customers reported rude behavior from other staff members.
Food Quality
The bagels and pastries were frequently described as delicious and authentic, with many customers considering them the best in Miami.
Atmosphere
The restaurant was noted for its clean and welcoming environment, although some customers felt unwelcome during closing hours.
Order Accuracy
There were multiple complaints about incorrect orders and poor handling of customer requests, indicating a need for improvement in order accuracy.
Customer Experience
While many customers had positive experiences, there were significant reports of negative interactions with staff that impacted overall satisfaction.
VS
Victor S
Nov 13, 2025
5.0
Great food and service. Pizza bagel was great, and the best black and white cookie in Miami!
MG
Marcos Garson
Nov 13, 2025
5.0
Karolina, her service is really nice, the Tuna, fish and bagels are good too, and the corn muffin
AM
Adam Margolis
Nov 10, 2025
5.0
Great place. They take good care of their customers and want to see them happy! I really enjoy the food and good service. Carolina is very customer service oriented.
RC
Rafael Cardoso
Nov 5, 2025
5.0
Great place for breakfast, employees are friendly and Carolina who took my order was nice and efficient
MG
Merry Goldfarb
Nov 4, 2025
2.0
Bagels were as good as Long Island BB, unfortunately staff was beyond rude. Extra charge for lettuce & tomato on tuna, no Cole slaw, no pickle. Paid for 2 coffees with lunch. Regular coffee urn was empty, dark roast was cold. Told staff, self down test Jesus I like your tone don’t like your tone one bithe said he would replace it. After waiting 10 mins it was not replaced. I told lady at the register and instead of apologizing she said in an annoyed tone, “so give me your cup”. I did, she dumped out the cold coffee and went to a machine. Handed me back the cup & I told her it looked like a latte. She waved her hand at me and said it is, it’s Americana. Meanwhile my husbands cup remained empty. He asked person who said he would replace the it and he said “so we ran out of coffee, he can have Americana too. RUDE