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Arby's

4.3
(1149 reviews)

Business Details

11500 Sw 72nd St, Miami, FL
33173, United States
(305) 275-9150

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11500 Sw 72nd St, Miami, FL
33173, United States

Hours

Reviews

4.3
1,149 reviews
5 stars
694
4 stars
263
3 stars
99
2 stars
31
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness, with some praising the service while others reported rude behavior and poor handling of complaints.

Food Quality

Food quality is inconsistent; while many customers enjoyed the meals, others reported issues with cold or overcooked items.

Cleanliness

Generally noted as clean, but some reviews mentioned dirty tables and issues with the bathrooms.

Drive-Thru Experience

Drive-thru service received criticism for being slow and for incorrect orders, with some customers expressing frustration over long wait times.
  • IC
    Irene Alzerreca Calvo
    Feb 23, 2026
    5.0
    HIGHLY RECOMMENDED, EXCELLENT SERVICES, AFFORDABLE RATES, FOR YOUR KIDS, YOUTH, FAMILIES AND FRIENDS. Certified Case Manager of Children and Families, Prior Loan Officer and Candidate State Representative and Treasurer District #120 for Our United States of America 🇺🇲 UNITED WE STAND WORLDWIDE 🌎 Ms. Irene Alzerreca-Calvo IAC / ic
  • MV
    michael villalobos
    Feb 17, 2026
    1.0
    on February 6th around 1pm The manager with the army haircut and heavy accent approached me when I question a sandwich that I was charged for that I did not order and I said if I’m gonna get charged for it can I at least have cheese and he chose to scold me and discipline me and told me that he does not need back talk as he’s also scolding his employees he embarrass me humiliated me he even threatened to go to my job to complain simply because I ask for cheese. The guy is on a power trip. I will never go back to that Arby’s until that man is gone I will never ring that bell worst experience ever. We already made a complaint to the headquarters since this is a franchise don’t go there
  • LR
    Luis Ruano
    Jan 5, 2026
    1.0
    This lady name Rita is so rudeeeee her attitude is so disgusting that its just horrible. She knows her phone watching TikTok videos and gets mad when you interrup her watching her TikTok. Its just horrible
  • NT
    Nancy Tobin
    Dec 19, 2025
    5.0
    Loved using mailer coupons from mailer & oogh the delicious horsy sauce on my sandwich!!
  • CO
    Carlos o
    Nov 24, 2025
    4.0
    Rica la carne. Los Nuggets recomendados

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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