At CRAFT restaurants we seek to offer a modern and casual atmosphere, ideal for breakfast, lunch meetings, a bite after work or a family get together for brunch any weekend. Our signature Neapolitan pizzas smoothly pair with our craft beers for a perfect combo to hang out with friends. We take great pride in bringing an excellent service for each one of our customers on top of the delicious food we serve at each CRAFT location. We’d like to make everyone feel like regulars, welcoming them warmly, tending to every detail and serving our best cooking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.